System Administrator 2 Job at Columbia Technology Partners (Annapolis Junction)

System Administrator 2

Columbia Technology Partners

Location:
United States , Annapolis Junction

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The System Administrator provides hands-on support for the implementation, operation, and maintenance of enterprise IT systems. This role is responsible for sustaining the reliability, security, and performance of client/server, storage, network, and mobile environments while delivering Tier 1 and Tier 2 user support. The administrator manages day-to-day system operations, troubleshoots complex issues, and ensures effective communication and escalation to agency leadership and internal stakeholders.

Job Responsibility:

Implement, operate, and maintain IT systems supporting enterprise mission requirements
Manage daily configuration, monitoring, and operational activities for IT infrastructure and platforms
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, including problem identification, diagnosis, and resolution
Support end users with access to systems, applications, and resources
Troubleshoot and resolve issues across client, server, storage, network, and mobile device environments
Escalate issues as required and communicate system status, risks, and resolution progress to agency management and internal customers
Provide in-depth technical troubleshooting and root-cause analysis for escalated incidents
Deliver detailed technical analysis and feedback for complex tickets and systemic issues
Support dispatch systems and hardware-related incidents through resolution
Configure, manage, and maintain UNIX and Windows operating systems
Install, configure, and patch operating system software and supporting components
Maintain system integrity and configure network components to support mission operations
Implement system and operating system enhancements to improve reliability, availability, and performance
Optimize system operations, conduct capacity analysis, and support resource planning efforts

Requirements:

Ten (10) years of experience as a System Administrator supporting programs of similar scope, complexity, and mission criticality
Bachelor's degree in a technical discipline from an accredited college or university
five (5) additional years of relevant System Administrator experience may be substituted for the degree
Experience supporting DevOps environments and cloud-based architectures, including AWS
U.S. Citizenship is required for all applicants
DOD 8570 Certification
This position requires an active Security Clearance with appropriate Polygraph

What we offer:

Medical: CTP offers 3 superior plans, bringing our employees both in-network and out-of-network options
Vision + Dental: Both free to you + paid in full by CTP
Retirement: 401k - 6% company contribution
PTO + Leave: A work life balance is extremely important to our team here at CTP, which is why our paid time off plans are so lucrative. Offering customizable leave plans to meet your needs is just one of our many perks! Jury Duty, Bereavement + Military Leave provided
Career Growth: Up to $10,000 provided for approved career-related learning, training, education, and/or tuition
Life and AD&D Insurance/Short-Term & Long-Term Disability: More peace of mind, at zero cost to you
Profit Sharing Bonus: End of year cash gets added to your bottom-line
Referral Bonus Program: Our tiered program provides an incentive with each stage of the hiring process your referral passes. Our bonuses range from $7,000-$20,000, if your referral joins the team

Additional Information:

Job Posted:
April 24, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Columbia Technology Partners - All Job Offers

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