System Administrator 2 Job at Columbia Technology Partners (Annapolis Junction)

Job Description

Columbia Technology Partners is seeking a System Administrator Level 2 to support mission-critical telecommunications and IT infrastructure operations. This role focuses on maintaining system reliability through continuous monitoring, proactive troubleshooting, and coordination across multiple operational teams. You will play a key role in ensuring system availability and security by supporting network infrastructure, responding to events in real time, and maintaining operational awareness across both internal and external stakeholders. This position operates in a shift-based environment and directly contributes to 24/7 mission support.

Job Responsibility

Install, maintain, and repair telecommunications systems and supporting infrastructure
Provide 24/7 monitoring and operational support, including alerting, logging, ticketing, and reporting activities
Monitor network and system performance, identify issues, and support timely resolution of incidents
Coordinate with ISP providers and watch staff to maintain situational awareness and execute response actions
Communicate system status and event activity to customers, stakeholders, and support teams
Perform router and switch updates in support of security and compliance requirements
Support troubleshooting and maintenance of network devices and IT systems to ensure operational continuity
Document incidents, changes, and system activities in accordance with organizational procedures

Requirements

Bachelor's degree in a technical field and 10+ years of relevant experience (or equivalent experience in lieu of degree)
Experience supporting telecommunications or network infrastructure environments
Familiarity with system monitoring, incident response, and ticketing workflows
Strong coordination and communication skills across technical teams and stakeholders
DOD 8570 Certification
IAT Level 2
U.S. Citizenship is required for all applicants
This position requires an active Security Clearance with appropriate Polygraph

Nice to have

Cisco Certified Network Associate (CCNA) - Security
CompTIA Cybersecurity Analyst (CySA+)
CompTIA Security+ CE
GIAC Security Essentials (GSEC)
Global Industrial Cyber Security Professional (GICSP)
Systems Security Certified Practitioner (SSCP)

What we offer

Medical: CTP offers 3 superior plans, bringing our employees both in-network and out-of-network options
Vision + Dental: Both free to you + paid in full by CTP
Retirement: 401k - 6% company contribution
PTO + Leave: A work life balance is extremely important to our team here at CTP, which is why our paid time off plans are so lucrative. Offering customizable leave plans to meet your needs is just one of our many perks! Jury Duty, Bereavement + Military Leave provided
Career Growth: Up to $10,000 provided for approved career-related learning, training, education, and/or tuition
Life and AD&D Insurance/Short-Term & Long-Term Disability: More peace of mind, at zero cost to you
Profit Sharing Bonus: End of year cash gets added to your bottom-line
Referral Bonus Program: Our tiered program provides an incentive with each stage of the hiring process your referral passes. Our bonuses range from $7,000-$20,000, if your referral joins the team

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System Administrator 2

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