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Ensure the stability, performance, and security of all infrastructure components
Proactively identify and resolve system performance issues, security vulnerabilities, and potential outages
Monitor system health and performance and troubleshoot complex technical problems and provide timely resolutions
Implement and manage system upgrades, patches, and security updates
Implement and manage security measures to protect infrastructure assets
Collaborate with other IT teams (e.g., network, security, application development) to ensure smooth system operations
Develop and maintain comprehensive system documentation and knowledge base
Maintain documentation for infrastructure systems, processes, and configurations
Prepare reports on infrastructure performance, incidents, and improvements
Ensure infrastructure complies with organizational policies and industry standards
Stay current with the latest technologies and industry best practices
Continuously evaluate and optimize infrastructure performance and efficiency
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field
Preferred certifications: ITIL, CCNA, CompTIA Server+, VMware Certified Professional - Data Center Virtualization, Veeam Certified Engineer, Commvault Certified Professional
3+ years of progressive experience in IT infrastructure management
Strong proficiency in managing servers, networks, and storage systems
Hands-on experience with virtualization technologies (VMware, KVM)
Proven expertise in implementing, operating, and supporting Windows Server and Linux server (e.g., RHEL, CentOS, Ubuntu) operating systems
Solid understanding of ITIL framework and best practices