System Admin (OS Admin)- L3, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
India, Bangalore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Act as the SME for Ubuntu/Linux operations. Provide deep troubleshooting, RCA, performance optimization, and automation. Own escalations from L2, ensure high availability, and drive process improvement.

Job Responsibility:

Lead the delivery outcomes for designated Accounts
Lead, Own and Drive all Major incidents End-End and providing the RCAs
Conduct / Participate regular customer meetings and provide regular status updates
Prepare / maintain the Technical Documentation – Inventory, Run book, KB Article, KEDB and SOPs for all desired activity and work for the account
Continuously review and improve existing processes to ensure operational efficiency and customer satisfaction
Act as the primary point of contact for all Linux technology inquiries and engagements
Collaborate with Cross-Functional teams for solutions that meet clients' Linux technology needs
Maintain service level agreements (SLAs) and other key performance indicators (KPIs) for Managed Services customer for the MS Linux Practice
Develop and maintain a thorough understanding of emerging technologies, industry trends, and best practices in Linux technology
Identify and lead the execution of process improvement initiatives
Participate and represent technology in transition and pursuit activities
Project Management: Participate, propose, and/or lead customer and internal projects across technology customers, including Knowledge Transfer (KT) and Transition
Teamwork: Work as part of a team, which may be virtual, global, and/or multi-functional. Becoming a trusted advisor inside and outside the team/technology area

Requirements:

8+ year of experience in Ubuntu/Linux operations
Strong troubleshooting of Ubuntu with KVM
Proficiency in KVM advanced ops (networking, storage, migration, tuning)
Experience on Bash/Python scripting
ITIL (Incident, Problem, Change Management)
Bachelor’s degree in engineering (or Equivalent)
Linux certifications (RHCSA / RHCE)
Strong Knowledge in Linux – Ubuntu
Strong understanding on Virtualization platform – KVM
Good Knowledge on Linux Life cycle management, release management, Vulnerability assessment and Mitigation
Knowledge on Other technologies and converged solutions like Compute, VMware & Cloud
Knowledge on Automation / Dev Ops practices
Install and set up Linux systems and servers
Configure specific applications in concordance with run book requirements
Perform routine system maintenance and resolve server-side issues as they arise
Perform OS patching, upgrades and migrations
Virtualization: advanced KVM management – networking, live migration, performance tuning, troubleshooting libvirt/qemu issues
Advanced storage: LVM tuning, multipath, iSCSI, SAN integration
Networking: VLANs, bonding, advanced routing, proxy troubleshooting
Install and maintain agents on servers for centralized monitoring and management
Maintain inventory updates of system in centralized inventory and management systems
Update documentation on current environment
Experience with Ansible or similar tools is desired
Manage and maintain currently supported and subsequent Linux based Operating Systems (OS) on physical and virtual operating environments
Providing technical oversight and consultation services
Utilize Linux scripting (BASH, Python, etc.) to optimize and automate system administrator tasks
Provide technical support for disaster recovery efforts (actual or simulated)
Work with and manage Incident Management tickets within help desk ticketing system
Perform back-up/recovery functions for Linux server environments
Apply security hardening (CIS, STIG, ISO standards)

Nice to have:

Knowledge on containerization (Docker, Kubernetes)
Cloud integration knowledge (AWS, Azure)

What we offer:

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Additional Information:

Job Posted:
October 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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System Admin (OS Admin)- L3