Swindon and Wiltshire Sexual Assault Referral Centre (SARC) Team Leader

The Swindon and Wiltshire SARC Team Leader is responsible for leading, developing, and line managing the Crisis Worker Team to deliver a high-quality, responsive front-line service to victims and survivors of sexual violence. The post holder will ensure the team provides proactive, short-term support throughout the forensic medical examination process and facilitates appropriate onward referrals, based on individual needs and risk assessments. They will oversee case debriefs and audit processes to ensure staff are well supported and that records are accurate, comprehensive, and maintained to a high standard. The Team Leader will play a key role in the ongoing management and development of the Crisis Worker Team, ensuring a consistent and high-quality service is delivered. They will establish and strengthen multi-agency partnerships, developing clear protocols and referral pathways to enhance collaborative working. Contributing to the operational direction of the service, the Team Leader will ensure that client feedback and experiences inform service development and continuous improvement. They will support key organisational initiatives and accreditations; including the Forensic Science Regulator Accreditation and Quality Standards for Services Supporting Male Victims/Survivors. The role also includes providing professional advice, risk assessment, support, and guidance to colleagues, partner agencies, and the wider public. The Team Leader will support crisis situations and offer expert advice on safeguarding matters and information-sharing concerns relating to both children and adults. In addition, the Team Leader will lead on engagement and outreach activities for the SARC, coordinating strategic approaches to raise awareness and accessibility. They will represent the organisation at key stakeholder forums and develop service user engagement opportunities, such as focus groups, to better understand barriers to access and improve the overall client experience. This role requires a highly motivated, flexible individual who can work autonomously, demonstrate strong leadership, and contribute effectively to the ongoing development of a trauma-informed, client-centred service.