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Swim School Operations Manager

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Goldfish Swim School

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Location:
United States , Lacey

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Category:
Education

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Contract Type:
Not provided

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Salary:

25.00 - 27.00 USD / Hour
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Job Description:

At Goldfish Swim School, we don’t just create confident swimmers — we build an unforgettable experience for every guest who walks through our doors. We’re looking for a Sales and Experience Manager who is energized by teamwork, motivated by improvement, and passionate about creating WOW! moments for families and staff alike. As the Swim School Operations Manager, you’ll be the heartbeat of our swimming operations. Your leadership is key to the Goldfish Swim School community experience. Reporting to the General Manager, this role combines training, organization, and leadership. You’ll also serve as Manager on Duty during a portion of your shifts. This is a key-carrying position and you may be responsible for opening and closing the building independently.

Job Responsibility:

  • Managing interactions with current members
  • Training team members
  • Leading the Lifeguard and Swim Instructor training programs
  • Ensuring highest standards of safety and service
  • Lead and coordinate the activities of Swim School Operations Coordinators, Deck Supervisors, and Lifeguards to ensure effective operations
  • Conduct quarterly reviews on all team members
  • Conduct regular team meetings to ensure alignment with school objectives
  • Oversee the Lifeguard Program, including planning and conducting internal lifeguard reviews and audits
  • Schedule and instruct lifeguard classes and maintain accurate records of certifications and training
  • Conduct equipment audits
  • Ensure the overall maintenance and cleanliness of the facility are upheld to the highest standards
  • Obtain CPO Certification and assist in pool maintenance tasks as directed by the Aquatics Facility Operator
  • Conduct lesson level occupancy analysis to optimize class schedules and resource allocation

Requirements:

  • Ellis & Associates Lifeguard Instructor Certification required (Training provided if not currently certified)
  • All certifications must be kept current in accordance with renewal standards
  • Flexible availability is required, including weekdays, evenings and weekend shifts to accommodate for the business need
  • This is a full-time position (30+ hrs/week)
What we offer:
  • Dental insurance
  • Employee discounts
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • Healthcare Eligible (30+ hrs/week)
  • Paid Training
  • Flexible Schedules
  • All Are Welcome
  • Make Waves...In Your Community
  • Make Waves...In Your Career
  • High Fives & Tropical Vibes!
  • Going for Gold!
  • Grow with Goldfish

Additional Information:

Job Posted:
April 12, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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