Swim School Operations Manager Job at Goldfish Swim School (Lacey)

Pool Operations Manager

The Pool Operations Manager is a key leadership role focused on the quality of o...

Location

United States , Needham

Salary:

21.00 - 23.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Current Ellis Lifeguarding Certification, or willingness/ability to obtain certification if applicable
Strong understanding of swim lesson instruction, water safety, and child development
Ability to lead, coach, and hold others accountable
Comfortable giving direct, constructive feedback
Strong communication skills with both employees and parents
Ability to stay calm, professional, and solution-focused in a busy environment
Passion for helping children become safer and more confident in the water
Prior swim instruction, lifeguarding, aquatics leadership, or coaching experience preferred

Job Responsibility

Lead and Support the Swim Lesson Team
Maintain High Lesson Quality
Coach and Develop Deck Supervisors
Support Families and Customer Experience
Assist with Daily Pool Operations
Provide leadership, coaching, discipline, and constructive feedback to swim instructors and pool deck supervisors
Help ensure lessons are being taught safely, consistently, and according to the Goldfish Swim School curriculum
Work directly with instructors in and around the pool to improve their teaching skills, class management, and confidence
Support new employees by building relationships, helping them understand expectations, and making sure they feel connected to the team
Observe lessons regularly and provide clear, helpful feedback to improve instruction

What we offer

Bonus based on performance
Employee discounts
Free uniforms
Health insurance
Paid training
Flexible schedules

Fulltime

Pool Operations Manager

Are you looking for a great gig where the work is actually fun? Do you want to w...

Location

United States , Aliso Viejo

Salary:

21.00 - 26.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
High school diploma or GED is preferred
Two or more years as a swim instructor required
Experience as a youth sports instructor/coach, camp counselor and/or teacher preferred
College degree preferred
Optional CPO Certification
Lifeguard, CPR/AED, First Aid certifications and Ellis lifeguarding certifications required

Job Responsibility

Oversees the quality and success of all pool operations including the management of the Deck Supervising staff, Golden Teachers and Swim Instructors, as well as the on-deck staff, maintenance of pool environment and interaction with students and parents/guardians
Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices
Audits all Deck Supervisor rosters for User Defines, 4MC/6MC/8MC students and proper class placements based on age
Improves efficiencies by merging classes, closing classes and creating new classes as needed
Audits the Visual Scheduler to assure all classes have been properly created, class sizes are appropriate and class costs are correct
Provides leadership, discipline and constructive feedback to Deck Supervisors, Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum
Conducts periodic evaluations of Deck Supervisors, Instructors and Deck Teachers and holds them to a higher standard
Interacts with parents/guardians to discuss student progress
Acts as a GSS “ambassador” to ensure customer satisfaction
Conducts weekly audits of the Deck Supervisor Rosters, Deck Supervisor Notes, Training Logs, Pump Room Checklist, Cleaning Checklist and Visual Scheduler

What we offer

401(k)
401(k) matching
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Leadership roles

Parttime

General Manager

As our General Manager, you will be responsible for overseeing the day-to-day op...

Location

United States , New Rochelle

Salary:

50000.00 - 90000.00 USD / Year

Goldfish Swim School

Expiration Date

Until further notice

Requirements

College degree required
Strong aquatics background, including instruction and lifeguard experience
Strong human resources background, with experience hiring, managing, and training teams
Business experience in membership sales is ideal
Experience with payroll systems and employee scheduling software
Experience with Customer Relationship Management (CRM) software and sales tracking processes desired
Passion for customer service and a commitment to upholding Goldfish Swim Schools' core values
Excellent leadership, communication, and interpersonal skills
Ability to work collaboratively with cross-functional teams and thrive in a fast-paced environment
Positive attitude and a genuine desire to make a difference in the lives of children and families

Job Responsibility

Hire, manage, and train a team of staff members, including swim instructors, lifeguards, and customer service representatives
Collaborate with Goldfish corporate trainers to develop outstanding training programs
Oversee the day-to-day operations of the swim school, including scheduling, facility maintenance, and customer service
Drive membership sales and promote core Goldfish customer values
Develop and implement strategies to achieve revenue and profitability goals
Uphold high standards for safety, cleanliness, and customer service, with hyper-vigilance on pool safety
Foster a positive and inclusive team culture
Take a strong sense of initiative and continuously seek opportunities to improve the customer experience
Maintain pool equipment and pool sanitation systems

What we offer

Paid Training
Flexible Schedules
Diverse and inclusive environment
Opportunities for growth and career advancement
Competitive compensation
Supportive team culture

Fulltime

Assistant Day Camp Director

Under the supervision of the Youth Development Director, the Assistant Camp Dire...

Location

United States , Lincoln

Salary:

20.00 - 22.00 USD / Hour

Buckeye Valley Family YMCA

Expiration Date

Until further notice

Requirements

Passion, enthusiasm, and commitment to the mission and cause of the YMCA
Superior supervisory skills and an enthusiastic personality with the ability to inspire and motivate staff, volunteers, members and participants to create a culture of service
Strong interpersonal and communication skills and the ability to relate effectively to diverse groups of people from all social and economic segments of the community
Must present a professional image and possess conflict resolution skills, and demonstrate sound judgment, initiative, versatility, and independent thinking
Must be highly organized with the ability to work under pressure and handle multiple tasks
Must be able to maintain confidentiality of information
Proficiency in Microsoft Word, Excel, PowerPoint, and other software programs, as well as the ability to use most office equipment is required
Experiences supervising staff preferred
2-3 summers of camp leadership experience preferred
High school diploma or equivalent required

Job Responsibility

Model the YMCA core values: Caring, Honesty, Respect and Responsibility
Interact effectively with the camp staff and guests to uphold Campers and Guests First Philosophy
Work directly with the Youth Development Director in overseeing the daily activities, day camp staff, general camp operations and programs to ensure the highest quality camp
Guide and direct campers and staff in a variety of camp activities and oversee character and skill development
Ensure camp programs are delivered to all guests in a safe, fun, magical and efficient environment
know, understand, train and execute all camp policies and emergency procedures associated with the camp
Create, implement and grow extended season programs including but not limited to family, teen and parent/child programs producing new revenue streams
Communicate programming opportunities to group leaders and program goals to camps department heads
Ensure that all program area schedules are completed satisfactorily in a timely manner and coordinated with all other departments
Assist the Youth Development Director in developing and executing staff trainings and sessions for summer and seasonal staff

What we offer

Recertification for lifeguarding if needed before season
Extremely valuable experience in childcare, leadership and professionalism

Fulltime

Assistant General Manager Aquatics

We're looking for an energetic, detail-oriented leader to join our team as an As...

Location

United States , Oakdale

Salary:

20.00 - 25.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

1–2 years of experience in aquatics or youth programming
A natural coach who gives feedback early, often, and constructively
Comfortable with digital tools and picking up new systems quickly
A safety-first mindset with the ability to lead a team calmly under pressure
Required to obtain a Lifeguard Certification through Goldfish Swim School, if not already
Must be available for evening and weekend shifts

Job Responsibility

Keep lessons running on time, on brand, and at the highest level of quality every single shift
Coach instructors on accurate, consistent skill evaluation so move-up decisions are based on readiness and every family sees their child moving forward
Use attendance and performance data to spot problems before they become patterns and make real-time adjustments when it matters
Review performance trends daily and communicate expectations to Instructors, Lifeguards, and Deck Supervisors early so everyone is aligned before the shift begins
Guide every new hire from their first day through completed training, so they feel supported and set up for success from the start
Conduct formal performance evaluations for Instructors and Deck Supervisors, issue corrective action when needed, and make recommendations on hiring and staffing decisions to the GM
Track and maintain all staff certifications — lifeguard, CPR, and any other required credentials — ensuring records are current, complete, and on file at all times
Plan and lead skill-based events and quarterly swim meets that showcase students' progression
Own the safety culture on your pool deck, not just the paperwork, but the mindset and behavior of every person on your team
Direct and oversee the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility, and train all current staff on the EAP

What we offer

Paid Training
Flexible Schedules
All Are Welcome (Diversity & Inclusion)
Make Waves...In Your Community
Make Waves...In Your Career
High Fives & Tropical Vibes
Going for Gold! (partnerships with Ryan Murphy and Cullen Jones, USA Swimming Foundation)
Grow with Goldfish

Fulltime

Assistant General Manager - Aquatics

We're looking for an energetic, detail-oriented leader to join our team as an As...

Location

United States , Lakeville

Salary:

20.00 - 25.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

1–2 years of experience in aquatics or youth programming
A natural coach who gives feedback early, often, and constructively
Comfortable with digital tools and picking up new systems quickly
A safety-first mindset with the ability to lead a team calmly under pressure
Required to obtain a Lifeguard Certification through Goldfish Swim School, if not already
Must be available for evening and weekend shifts

Job Responsibility

Keep lessons running on time, on brand, and at the highest level of quality every single shift
Coach instructors on accurate, consistent skill evaluation so move-up decisions are based on readiness and every family sees their child moving forward
Use attendance and performance data to spot problems before they become patterns and make real-time adjustments when it matters
Review performance trends daily and communicate expectations to Instructors, Lifeguards, and Deck Supervisors early so everyone is aligned before the shift begins
Guide every new hire from their first day through completed training, so they feel supported and set up for success from the start
Conduct formal performance evaluations for Instructors and Deck Supervisors, issue corrective action when needed, and make recommendations on hiring and staffing decisions to the GM
Track and maintain all staff certifications — lifeguard, CPR, and any other required credentials — ensuring records are current, complete, and on file at all times
Plan and lead skill-based events and quarterly swim meets that showcase students' progression
Own the safety culture on your pool deck, not just the paperwork, but the mindset and behavior of every person on your team
Direct and oversee the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility, and train all current staff on the EAP

What we offer

Paid Training
Flexible Schedules
All Are Welcome
Make Waves...In Your Community
Make Waves...In Your Career
High Fives & Tropical Vibes
Going for Gold
Grow with Goldfish

Fulltime

Assistant General Manager Sales

The Assistant General Manager - Sales supports the General Manager in running a ...

Location

United States , Lakeville

Salary:

20.00 - 25.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

A natural communicator - comfortable on the phone and in person with families
Comfortable learning new software (we'll train you on our systems)
Organized, dependable, and proactive about following through
1-2 years in a customer service, sales, or team support role
Must be available for evening and weekend shifts

Job Responsibility

Greet every member and family warmly at arrival and departure, serving as a welcoming presence for the school
Keep the facility clean, organized, and always ready for customers
Oversee the first day swimmer process: wristbands, tours, lane walks, and follow up
Own daily enrollment goals — calling, texting, and following up on leads, and holding the Front Desk team accountable to the same standard
Track lead pipeline, conversion rates, and enrollment trends — and bring actionable insights and recommendations to the GM, not just the numbers
Handle common objections and coach the Front Desk team to do the same with confidence
Coach Front Desk staff through side-by-side support, regular feedback, and formal performance evaluations — issuing corrective action when needed and making hiring recommendations to the GM
Plan monthly community events and build local partnerships
Serve as the Manager on Duty during assigned shifts - responsible for the full operation of the school, stepping in across aquatics, front desk, and facilities wherever the team needs support and ensuring every area is running at the Goldfish standard

What we offer

Paid Training
Flexible Schedules

Fulltime

Recreation Center Pool Maintenance Assistant

Opportunity for career advancement in a fast-paced, growth-oriented organization...

Location

United States , Sapphire

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED
CPO (Certified Pool Operator)
Excellent customer service
Attention to detail
Ability to multi-task
Knowledge of OSHA guidelines and handling of hazardous materials
Flexible schedule to include rotating schedule, evenings, weekends and holidays
Dependable with excellent attendance and punctuality

Job Responsibility

Provide association members and guests with a clean and safe swimming pool environment
Maintain water quality and chemical balance for pools and hot tubs and they meet all public health requirements
Maintain, test, care, repair, and manage indoor and outdoor pools and hot tubs
Maintain Recreation Center’s pool equipment and contract outside vendor as necessary for repairs
Perform all other duties as requested

What we offer

Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long-term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program
Medical Insurance

Fulltime

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Swim School Operations Manager

Job Description

Job Responsibility

Requirements

What we offer

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