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Swedish Language Expert & Complaints Associate

https://www.randstad.com Logo

Randstad

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Location:
Greece , Athens

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

1450.00 EUR / Month
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Job Description:

Are you fluent in Swedish? Would you like to fire up your career by working as a Swedish Language Expert & Complaints Associate representing the world’s largest sports brand? Join a global community support team by handling numerous customer inquiries and concerns & ensuring customer satisfaction through this process.

Job Responsibility:

  • Manage incoming requests & ensure an utmost customer satisfaction
  • Resolve customer inquiries regarding customer suggestions
  • Provide accurate, valid & complete information by using the right methods/tools
  • Build sustainable relationships of trust through open & interactive communication
  • Promote additional features relevant to the client’s new services & training material
  • Verify and correct machine-generated translations of answers to customer queries
  • Understand and translate the meaning and tone of written words from one language to another
  • Recognize and provide feedback on issues found in the email

Requirements:

  • Eligible to work in Greece
  • An exceptional level in the Swedish Language
  • Advanced English skills
  • Excellent verbal & written communication skills
  • PC literacy

Nice to have:

  • Previous working experience in a similar role
  • Team spirit & flexibility in working in a fast-paced environment

Additional Information:

Job Posted:
February 15, 2026

Expiration:
December 30, 2026

Employment Type:
Fulltime
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