Swedish Customer Service Specialist Job at Office Angels (Kingston Upon Thames)

Bilingual Customer Support Specialist

Our client is seeking a dedicated Bilingual Customer Support Specialist to join ...

Location

United Kingdom , Reading

Salary:

28000.00 - 31000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

A strong customer focus and the ability to create positive experiences
Effective communication skills in Swedish or Norwegian (fluent level) and English (verbal and written)
A high level of numeracy and attention to detail
A collaborative team player who thrives in a supportive environment
Good IT skills to help navigate various systems and software
Excellent problem-solving abilities, with a knack for generating effective solutions

Job Responsibility

Respond to phone and email inquiries promptly, adhering to SLA agreements
Log customer queries and issues using our call logging software
Maintain both external and internal SLAs to ensure top-notch service
Conduct data analysis and publish financial business reporting
Ensure customer service requirements are met in accordance with SLA agreements
Control user registration and access to services

Fulltime

Digital Customer Service Specialist with Swedish

At PPG Global Business Services in Wrocław, we provide high‑quality support to P...

Location

Poland , Wrocław

Salary:

Not provided

PPG Industries

Expiration Date

Until further notice

Requirements

Secondary education or higher
Min. 2-3 years of relevant experience in customer service
Fluency in English and Swedish
Experience handling complex or escalated customer cases
Experience supporting or coaching others is a strong advantage
Customer‑centric and solution‑oriented mindset
Strong communication and problem‑solving skills
Proactive, organized, and detail‑oriented
Strong collaboration skills and a natural team player
Familiarity with MS Office (CRM/Ticketing tools would be a plus)

Job Responsibility

Handle complex and escalated customer inquiries across digital channels (email, phone, chat, messaging platforms, social media)
Deliver professional, accurate, and customer‑focused support to ensure a high‑quality service experience
Act as a subject‑matter expert for digital tools (CRM, ticketing systems, chat platforms)
Support the optimization of digital service workflows and channels
Maintain and enhance knowledge bases, FAQs, and self‑service content
Coach and mentor junior team members, supporting their onboarding and development
Share best practices and contribute to quality monitoring initiatives
Identify recurring issues, propose process improvements, and provide customer insights
Collaborate with Customer Service Managers, Digital Teams, IT, and Product Teams on new tools and process implementations

What we offer

Work in a pet‑friendly office - bring your dog to the office
Multisport card
Private medical care
Lunch card
Office parking options
Annual bonus
Spring, Winter & Holiday Allowance
Discounts on our products
Collaborative, supportive, and inclusive culture

Fulltime

Swedish Customer Service Specialist

As the Nordic Customer Service Lead, you will be the backbone of all my client's...

Location

United Kingdom , Kingston Upon Thames

Salary:

30000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Language Proficiency: Ideally fluent in at least one Nordic language (Swedish) and English
Experience: Strong customer service skills
Technical Skills: Good knowledge of Windows Office and Salesforce ideally or similar CRM
proficiency in technology is essential.
Interpersonal Skills: Strong ability to communicate at all levels and build relationships.
Problem-Solving Ability: Demonstrated initiative and a "Can do" attitude.

Job Responsibility

Customer & Stakeholder Management - Build and maintain strong relationships, act as a trusted point of contact and take full ownership of customer enquiries through to resolution.
Order & Delivery Management - Proactively manage orders, track and report back-orders, shortages, and delivery delays and coordinate closely with logistics partners and distribution centers.
Consignment & Stock Management - Monitor consignment stock levels and usage, support cycle counts, reconciliation, and investigations and ensure correct handling of returns, RMAs, recalls, and product exchanges.
Cross‑Functional Collaboration - Work closely with all departments and support commercial teams.
Product & Portfolio Support - Maintain strong knowledge of the product portfolio and in event of product unavailability, proactively propose suitable alternatives.
Quality, Compliance & Continuous Improvement - Capture, document, and escalate product and service complaints and contribute to process improvements, digital initiatives, and service enhancements!

What we offer

medical insurance
pension
life assurance
bonus incentive
25 days plus BH
fantastic on-site facilities including pay day pastries

Fulltime

Medical Information Customer Experience Specialist

We are recruiting a Medical Information Customer Experience Specialist (Swedish-...

Location

United Kingdom , Tadworth, Surrey

Salary:

24.00 GBP / Hour

SRG

Expiration Date

Until further notice

Requirements

Degree in a life science or healthcare-related discipline
Native or C2-level proficiency in Swedish, with strong English language skills
Strong written and verbal communication skills
High attention to detail and a strong customer service mindset

Job Responsibility

Research and respond to medical information enquiries via phone, email, webform, live chat, and post, in line with agreed timelines and quality standards
Accurately document enquiries and responses in accordance with SOPs, work instructions, and regulatory requirements
Identify and report adverse events and product quality complaints within required timelines
Provide customer responses in Swedish using approved English-language source materials
Support second-line medical information activities, including escalation management and content creation, where required
Ensure continuity and consistency of service across countries of coverage, working closely with Medical Information colleagues and local leads
Identify and support continuous improvement initiatives to enhance processes and customer experience
Represent Medical Information in country office activities where required, including meetings, reporting, and internal training
Support country relationship management for designated markets
Act as a point of contact for country-specific medical information updates and ensure data remains accurate and current

Fulltime

Cloud & AI Specialist Sales Manager

Are you passionate about leading AI and cloud transformation, driving customer s...

Location

Sweden , Stockholm, Kista

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Proven experience in technology‑related sales or account management, with a strong track record of driving cloud, AI, or digital transformation engagements
Background in Computer Science, Engineering, Information Technology, Business Administration, Data/Analytics, or a related field (Bachelor’s or Master’s degree preferred, or equivalent practical experience)
Demonstrated success in solution or services sales, with the ability to manage complex customer scenarios and influence senior technical and business decision makers
Strong technical sales leadership experience, particularly in driving cloud services growth, adoption, and consumption across enterprise customers
Experienced people leader with a history of developing high‑performing sales and technical specialist teams, providing effective coaching, and leading through influence in large or matrixed organizations
Ability to build deep relationships, collaborate across diverse stakeholders, and leverage partner ecosystems to design and deliver customer‑centric cloud and AI solutions
Swedish and English Fluency

Job Responsibility

Team Coaching: Lead Cloud & AI Platforms Specialists to build and maintain strong, accurate pipeline and drive the Azure business to overachieve revenue, consumption, and scorecard targets. Apply ‘Model, Coach, and Care’ framework through a consistent coaching rhythm
Customer Focus: Dedicate each week to cultivating relationships with Business and IT leaders, business decision-makers, developers. Gain insights into their needs, broaden your network via social media, and seek out new opportunities
Stakeholder Management: Foster and sustain effective support from key stakeholders, both within and outside the organization. Remove barriers & orchestrate resources to facilitate smooth execution & progress of engagements
Pipeline Management: Use tools and processes to turn leads into opportunities. Update your progress weekly, target customers accurately to convert pipeline
Partner Management: Establish a consistent cadence with prioritized partners, emphasizing collaboration, go-to-market strategies, accountability, and achieving ambitious goals. Guide your team to maintain regular interactions and strengthen relationships with partners to accelerate Infra, Data, AI, and Apps initiatives
Continuous Learning: Build a learning culture in your team to stay updated on new technologies, partner solutions, industry trends, and competitors

Fulltime

Beauty Therapist

A job in Beauty Therapy on a luxury Cruise ship salon is an opportunity to trave...

Location

International Waters / Cruise Ship

Salary:

Not provided

London Wellness Academy

Expiration Date

Until further notice

Requirements

Beauty Therapy Qualifications: Foundation Beauty Therapy
ITEC/VTCT LEVEL 2 Diploma in Beauty Specialist and ITEC/VTCT LEVEL 3 Diploma in Holistic/Swedish Full body massage
IECAB GOLD SEAL LEVEL 2 Beauty Certificate
Beauty Therapy Qualifications: Advanced Beauty Therapy
Somatology Level 6 Diploma
CIDESCO Skin and Body Diploma
CIBTAC Skin and Body Diploma
ITEC/VTCT Beauty Therapy Level 3 Diploma
IECAB Red Seal Level 3 Beauty Diploma
IECAB Gold Seal Level 2 Beauty Certificate

Job Responsibility

Providing a high level of customer service and care to guests
Working closely with the rest of the spa team to provide treatments
Recommending and administering facials, massages, and Ionithermie treatments to customers
Advising Spa clients and customers on suitable treatments and answering common questions
Administering professional, relaxing, and therapeutic facials, massage, and Ionithermie treatments to guests
Thoroughly cleansing and analyzing guest’s skin type and condition
Providing beauty therapy treatments, body treatments, beauty products, and make up, beauty treatments and services
Offering Spray Tanning and hair removal treatments for clients
Maximizing guest benefits of any treatment by recommending suitable home care programs they can continue with
Maintaining cleanliness of workstation and treatment room throughout the day

What we offer

Opportunity to travel the world
See different cultures and meet new people
Competitive salary
Ability to save while living onboard
World-class beauty therapy courses and professional development from leading experts
Training within a prestigious private beauty school
Job placement on the world’s most luxurious cruise ships

Fulltime

Digital Solution Area Specialist

In this role, you'll be at the forefront of AI growth and disruption, guiding cu...

Location

Ireland , Dublin

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Information Security, or a closely related field, or equivalent practical experience
Solid, demonstrable background in technology-related sales or account management, with evidence of owning customer relationships and delivering strong commercial outcomes
Well-established experience in technology-related sales or account management, including stewardship of strategic accounts and complex deal structures
Strong solution - or services-led sales experience, showing the ability to design and land end-to-end cloud and AI solutions, influence customer strategy, and effectively orchestrate internal and partner teams
Fluency with the Swedish language skill

Job Responsibility

Collaborating with One Commercial Partner (OCP) and partners, you cross-sell, up-sell, and co-sell, applying the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners
You proactively provide analysis of the competitive landscape in the supported solution area and decide whether to pursue or withdraw. Additionally, you contribute to exploring business and emerging opportunities to optimize the portfolio and support customer innovation
You manage and/or orchestrate sales and delivery success through the account team and pursuit team, engaging with internal and external stakeholders on business planning and rhythm-of-business (ROB) meetings to review and plan for assigned accounts
You collaborate with internal teams and partners to conduct business analysis to pursue high-potential customers and develop a target list of potential business
You manage the end-to-end business of the assigned territory
You engage in conversations with customers to introduce how to enable digital transformation in the customer's industry and have a fundamental understanding of customers' business to initiate conversations in a single solution area, in collaboration with partners and services

Fulltime

Digital Sales Hunter

Hewlett Packard Enterprise seeks a Digital Sales Hunter with Swedish for an onsi...

Location

Spain , Barcelona

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent (preferably in IT, Business, or Sales)
1-3 years of relevant B2B sales experience (tech industry background is a strong plus)
Excellent written and verbal English and Swedish
Proficient account management, acquisition, retention, and development skills
Solid understanding of IT solutions, industry offerings, and company portfolios
Strong communication, negotiation, and presentation capabilities
Experience using CRM tools (preferably Salesforce) to manage customer relationships and pipelines
Strong ability to assess customer needs and offer appropriate solutions
Comfortable working within defined processes while adapting to unique customer circumstances

Job Responsibility

Identify, engage, and acquire new clients within your assigned territory
Sell moderately complex solutions, products, and services to a set of accounts based on defined strategies
Build and maintain strong relationships, managing the full sales cycle from prospecting to close
Create account plans for medium to high complexity accounts
Generate, qualify, and evaluate new leads to build a targeted and healthy sales pipeline
Collaborate with field sales, channel partners, and specialists to ensure seamless deal execution
Understand customer requirements and position company solutions competitively to drive retention and growth
Forecast accurately and drive data-based sales activities
Meet and exceed ambitious revenue targets

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

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Swedish Customer Service Specialist

Office Angels

Location:
United Kingdom , Kingston Upon Thames

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 23, 2026

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Swedish Customer Service Specialist

Office Angels

Location:United Kingdom , Kingston Upon Thames

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 23, 2026

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Job Posted:
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