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As a Swedish Call Center Agent, based in Thessaloniki, Greece, you will have the chance to prove your strong communication skills as you will provide guidance to Swedish speaking clients in of the largest multinational companies.
Job Responsibility:
Resolve issues through various support channels such as calls, emails or online chats
Offer solutions to common technical problems or frequently asked questions
Provide a high level of customer service to the Swedish speaking clients at all times
Delight customers and exceed their expectations
Requirements:
Native or near native Swedish speaker
Very good knowledge of the English language
Customer Service mindset
High adaptability in dynamic working environments & rotating shifts
Strong communication skills, both written and verbal