Svp, Risk - Quality Assurance, Monitoring & Testing, Citi

Citi

Location:
India, Mumbai

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality. This includes the development and execution of Monitoring and Testing for controls, control design assessment, and tools execution. The role involves monitoring control environments, assessing risk, ensuring implementation of policies, and more, all aimed at improving Citi's compliance and quality standards.

Job Responsibility:

EUC/ITeSS Delegate Accountable Business Owner for DART (Risk Data, Analytics, Reporting and Technology, reporting directly to the Accountable Business Owner)
Responsible for governing EUC Risk Reduction planning, ITeSS migration efforts as well as monitoring the active control environment around registered EUCs and ITeSS Use Cases within DART
Ensure all EUC/ITeSS Champions and Owners are familiar with their requirements and responsibilities under the EUC Policy and Standard
Responsible for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory
Lead the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
Review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
Develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
Regularly report on quality control outcomes and control effectiveness to top management and relevant stakeholders
Proficient knowledge of regulatory guidance specific to quality assurance and monitoring/testing lifecycle.

Requirements:

12+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Background and/or familiarity with Regulatory and Management Reporting processes and their control environment
Project Management Experience (directing, leading, planning and/or managing projects particularly between production teams, IT Support as well as 2nd line challenge and/or audit functions)
Ability to identify, measure, and manage key risks and controls
Track record leading Control related projects and programs
Ability to see the big pictures with high attention to critical details
Develop and implement strategy and process improvement initiatives
Comprehensive knowledge of Citi’s businesses and functions and their risk profiles
Developing new ideas and improving current processes to proactively mitigate risks
Requires an ability to provide challenge and make recommendation for risk and controls remediation
Expert knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Expert understanding of compliance laws, rules, regulations, and best practices
Deep understanding of Citi’s Policies, Standards, and Procedures
Strong leadership, decision-making, and problem-solving skills
Strong analytical skills to evaluate complex risk and control activities and processes
Ability to deliver compelling presentations and influence executive audiences
Strong sense of accountability and ownership, with strong results orientation
Excellent communication skills
ability to engage and inspire across stakeholder groups
Familiarity with the Tableau Business Intelligence Tool (as an end user and/or developer) as well as programming language familiarity (Python/SAS/R/SQL) is a plus
Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Nice to have:

Familiarity with the Tableau Business Intelligence Tool
programming language familiarity (Python/SAS/R/SQL).

What we offer:

Equal opportunity employer
Reasonable accommodation for individuals with disabilities.

Additional Information:

Job Posted:
May 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Svp, Risk - Quality Assurance, Monitoring & Testing