SVP, Product Manager (AI)

• Define and articulate a clear product vision, strategy, and roadmap aligned with business goals and market needs
• Conduct thorough market research, competitor analysis, and customer feedback analysis to identify opportunities and inform product decisions
• Translate strategic objectives into detailed product requirements and user stories
• Establish and manage the stakeholder forum, gather requirements from end users and manage the development plan tightly
• Lead the entire product development lifecycle from discovery, design, development, testing, launch, and post-launch iteration
• Work closely with technology, ops, sales, prioritize product features and enhancements based on strategic importance, customer value, and technical feasibility
• Manage product roadmap and delivery
• Oversee the development process, including agile ceremonies (sprint planning, stand-ups, reviews, retrospectives) to ensure timely and high-quality releases
• Engage stake holders for testing, sign off and pivot according to the feedback
• Bring together business use cases and develop capabilities on the platform
• Collaboration & Partnership: Work with operations, product and tech to actualize development, rollout, and track adoption KPIs
• Track benefits closely

• 10+ years of experience
• Proven track record of successfully managing in a large and complex business
• Intellectual curiosity, analytical and conceptual thinker
• Proactively seeks and develops new opportunities
• Thorough financial acumen and P&L management experience
• Excellent analytical, interpretive and problem solving skills
• Proven track record of bringing diverse groups and perspectives to work against a common goal
• Ability to maintain momentum and minimize client and employee attrition
• Ability to establish and maintain senior client relationships and to work across multiple facets of Citi businesses
• Process Management knowledge with a propensity for detail and comprehensiveness of content
• Ability to collaborate and clearly communicate with senior members of an organization
• Project Management skills with experience leading large cross functional initiatives
• Proven track record as change agent, with ability to encourage and embrace innovative ideas and solutions
• Self-aware with ability to adapt to various situations, rapidly assimilate and report on complex information while creating a future vision
• Bachelor's/University degree, Master's degree preferred
• Deep understanding of Generative AI models: In depth knowledge of Large Language Models (LLMs), and their applications
• Senior Product Manager in AI products: Experience product manager who has developed AI/ML platform, capabilities and features
• Design and manage feature releases per ART framework, manage roadmap and prioritize capabilities
• AI Ethics & Governance: Submit, own, track model approval process for use cases
• Hands on experience of GEN AI application, architecture, integrations, presets, prompt engineering

Master's degree preferred

• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages including vacation, sick leave, and paid holidays
• Discretionary and formulaic incentive and retention awards