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SVP, Head Of Client Management

Hong Kong, Hong Kong 1500000.00 - 1800000.00 HKD / Year · Job Posted May 31, 2026
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Job Description

An exceptional opportunity has arisen for a high-calibre Securities Services professional to lead a premier client management function within a top-tier commercial banking institution in Hong Kong. This pivotal role requires an expert in custody, fund accounting, and post-closing deal administration to drive service excellence, oversee complex portfolios, and lead a high-performing team in alignment with HKMA market standards.

Job Responsibility

  • Assist in leading, motivating, and developing the team to deliver best-in-class professional customer services
  • Manage new deals, set up, and oversee critical post-closing activities, including handling waiver and amendment requests
  • Monitor the timely submission of covenants and maintain a rigorous document inventory
  • Participate in comprehensive documentation reviews from an operational perspective to ensure seamless, ongoing deal administration
  • Work proactively and collaboratively with internal and external stakeholders to deliver a premium client management experience
  • Build and maintain highly effective working relationships with respective clearing systems, including Euroclear Bank, Clearstream Banking, and the CMU
  • Provide robust oversight, guidance, and strategic advice to the Operations team on day-to-day activities to ensure flawless service quality
  • Participate in ad-hoc projects and strategic initiatives as and when required by senior leadership

Requirements

  • Possess a Bachelor Degree in Finance, Business Administration, or a related academic discipline
  • A minimum of 10 years of experience in client management, client service, or relationship management strictly within the Securities Services sector
  • Demonstrate a strong, comprehensive understanding of custody and fund accounting mechanics
  • Proven leadership skills with a track record of motivating, mentoring, and developing an operational or client-facing team
  • Exceptional written and verbal communication skills with mandatory fluency in English, Mandarin, and Cantonese
  • Possess superior analytical thinking, sharp attention to detail, and robust problem-resolution skills

What we offer

discretionary bonus

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