Svp - Head Of Client Management - Securities Services & Custody

• Assist in leading, motivating, and developing the team to deliver best-in-class professional customer services
• Manage new deals, set up, and oversee critical post-closing activities, including handling waiver and amendment requests
• Monitor the timely submission of covenants and maintain a rigorous document inventory
• Participate in comprehensive documentation reviews from an operational perspective to ensure seamless, ongoing deal administration
• Work proactively and collaboratively with internal and external stakeholders to deliver a premium client management experience
• Build and maintain highly effective working relationships with respective clearing systems, including Euroclear Bank, Clearstream Banking, and the CMU
• Provide robust oversight, guidance, and strategic advice to the Operations team on day-to-day activities to ensure flawless service quality
• Participate in ad-hoc projects and strategic initiatives as and when required by senior leadership

• Bachelor Degree in Finance, Business Administration, or a related academic discipline
• A minimum of 10 years of experience in client management, client service, or relationship management strictly within the Securities Services sector
• Strong, comprehensive understanding of custody and fund accounting mechanics
• Proven leadership skills with a track record of motivating, mentoring, and developing an operational or client-facing team
• Exceptional written and verbal communication skills with mandatory fluency in English, Mandarin, and Cantonese
• Superior analytical thinking, sharp attention to detail, and robust problem-resolution skills

discretionary bonus