Svp, global customer service and operations Job at Navan

Executive Director, Adobe Business Consultant

DEPT® is seeking a senior transformation leader to build, lead, and scale our Am...

Location

United States

Salary:

198000.00 - 236000.00 USD / Year

BASIC/DEPT®

Expiration Date

Until further notice

Requirements

12+ years in management consulting, enterprise technology, CX, or digital transformation
Proven experience building and leading consulting practices or large transformation teams
Deep understanding of Adobe Experience Cloud with a business-first lens, particularly AEP (RT-CDP, AJO, CJA), AEM, Adobe Commerce, and Content Supply Chain (Workfront, Firefly)
Demonstrated experience delivering Adobe programs in global or multi-national organizations
Expertise in marketing operations, content workflows, customer data, and digital commerce process design
Ability to influence, align, and advise senior executives with credibility and clarity
Formal change management expertise (Prosci/ADKAR or equivalent) applied pragmatically in complex environments
Deep experience in Retail, Financial Services, Healthcare, or B2B
Adobe certifications strongly preferred
ProSci/ADKAR strongly preferred

Job Responsibility

Serve as the lead transformation executive on DEPT®’s most complex Adobe engagements
Act as executive owner for Adobe programs, ensuring alignment between business objectives, operating model design, and technical delivery
Lead enterprise assessments across marketing operations, commerce, content, data, and analytics
Define future-state operating models, roles, governance structures, and business requirements
Architect multi-year change and adoption strategies
Define and operationalize KPIs that measure readiness, adoption, and sustained value
Serve as a primary advisor to C-suite and SVP-level stakeholders
Lead executive workshops and steering committees
Communicate complex transformation roadmaps and organizational implications
Partner with sales and solution engineering to shape pursuits

What we offer

Healthcare, Dental, and Vision coverage
401k plan, plus matching
PTO
Paid Company Holidays
Parental Leave

Fulltime

New

Svp - product manager, finance data distribution

The Fin Solutions Sr. Lead Analyst is a pivotal leader driving strategic finance...

Location

United States , Tampa

Salary:

141440.00 - 212160.00 USD / Year

Citi

Expiration Date

February 03, 2026

Requirements

Strategic Planning & Execution: Demonstrated ability to define product strategy, develop roadmaps, and drive execution in complex, fast-paced environments, with a focus on delivering AI-enabled data utility tools for financial reconciliation. Strong problem solving skills with an ability to handle ambiguity and uncertainty.
Leadership & Communication: Exceptional written and verbal communication, negotiation, and stakeholder management skills, with proven ability to deliver compelling presentations and engage effectively with C-Suite leaders.
Financial Books & Records Expertise: In-depth knowledge of financial books and records, consolidated ledger reporting, management reporting, RWA, and the intricacies of reconciliation processes between diverse financial systems.
Domain Expertise: Strong understanding of financial control, GL reconciliation, intercompany reconciliation, and consolidated financial reporting within a global financial institution.
Experience: 10+ years of relevant experience, within the financial services industry highly preferred. In depth knowledge of banking products / systems highly preferred
Product Management Tools & Methodologies: Proficiency in project and product management tools (e.g., JIRA, Confluence) and Agile / Lean methodologies.
Strong Data Analytics Skills: Demonstrated ability to perform complex data analysis, identify patterns, quantify differences, and derive actionable insights from large financial datasets (e.g. Python, Alteryx, KNIME, etc.)
Data Utility & AI Technologies: Expertise in designing and implementing advanced data analytics solutions, workflow automation, and integrating AI/ML models for financial data processing, comparison, and reconciliation
Data Governance & Quality: Proven ability to implement and manage data lineage, robust data quality frameworks, and exception resolution processes for Controllers and Finance. Define and enforce product governance covering SLA/ SLO definitions for Financial data.
Education: Bachelors degree, potentially Masters degree

Job Responsibility

Strategic Product Leadership & Vision: Proactively identify and assess market trends, emerging technologies, and regulatory changes impacting financial data distribution. Govern how ledger changes are absorbed, versioned, and communicated to downstream consumers. Translate complex business requirements related to financial ledger data into a clear and actionable product roadmap. Manage risks, issues and dependencies between the transformation program and competing initiatives and programs across the Finance, Risk and Technology landscape Balance modernization velocity with financial control and operational
Financial Data Product Management Expertise: Develop and manage the product lifecycle for data products originating from the financial ledger, including ledger balances and journals. Define and own the product vision and roadmap for outbound financial data products serving: General Ledger (journals & balances) Sub-ledger aggregation Financial close & controls Regulatory and management reporting Capital, liquidity, and risk analytics Ensure data distribution capabilities meet stringent requirements for accuracy, completeness, and timeliness for regulatory and financial reporting. Drive the enhancement of data aggregation, consolidation, and operational reporting functionalities. Translate complex business requirements related to financial ledger reconciliation, workflow optimization, and data analytics into a clear and actionable product roadmap. Ensure all data utility products adhere strictly to financial and regulatory reporting standards and internal compliance frameworks, particularly in demonstrating the integrity of financial books and records through reconciliation.
Stakeholder Engagement & Advocacy: Act as the primary liaison between business stakeholders (finance, regulatory, risk), technology teams (data engineering, IT), and external partners. Champion customer needs and pain points related to financial data consumption, ensuring they are integrated into product development and prioritization. Communicate effectively across all levels regarding product updates, timelines, and strategic direction, particularly concerning critical financial data flows. Present complex data and platform topics in clear, outcome-oriented executive narratives Prepares proposals and executive communication artifacts to influence and drive consensus across Senior Executives as part of the Data distribution mandate
Technical Acumen & Data Distribution Proficiency: Possess a strong understanding of financial data architecture, data modeling, and distribution mechanisms. Guide the implementation of robust data controls, including data lineage, tracing, data quality rules, and exception resolution, specific to financial ledger data. Leverage expertise in data flow technologies (e.g., APIs, data pipelines, ETL/ELT processes) to optimize the delivery of financial data. Explore and integrate advanced data delivery solutions (e.g., real-time streaming, cloud-based data platforms) for scalable financial data distribution.
Compliance & Reporting Focus: Ensure all data distribution products adhere strictly to financial and regulatory reporting standards (e.g., GDPR, CCPA, BASEL, SACCR, IFRS, GAAP) and internal compliance frameworks. Ensure product outputs meet requirements for: IFRS / US GAAP
BCBS 239
Basel III / IV
RWA (Credit, Market, OpRisk)
Liquidity (LCR, NSFR)
Stress Testing (CCAR, ICAAP, ILAAP) Oversee the integration of compliance and audit requirements directly into the product design and delivery process, focusing on transparent and auditable reconciliation outcomes.

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards

Fulltime

!

Svp, Market Leader Non-Regulated

The Market Leader Non-Regulated Business drives aggressive Private Cloud adoptio...

Location

United States

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Engineering, Business, or related field
MBA or technical degree preferred
15+ years of progressive leadership experience in enterprise technology sales or cloud business development
Proven track record of exceeding revenue targets in competitive, fast-paced markets
Strong understanding of modern application architectures, DevOps, and cloud-native technologies
Experience with high-velocity sales models and data-driven sales operations
Deep knowledge of Private Cloud competitive landscape and differentiation strategies
Outstanding ability to identify and close new business opportunities quickly
Excellent commercial acumen and deal structuring capabilities
Strong executive presence and C-level engagement skills

Job Responsibility

Lead the non-regulated business unit with strong commercial acumen, translating cloud and managed services capabilities into profitable growth through disciplined pricing, deal shaping, margin management, and portfolio mix optimization
Manage P&L responsibility and drive operational efficiency across the sales organization with accountability for revenue growth and profitability
Develop and execute dynamic go-to-market strategies to accelerate Private Cloud adoption in non-regulated verticals
Optimize pricing and packaging strategies to maximize win rates, deal velocity, and profitability in competitive markets
Lead high-velocity sales teams focused on rapid deal closure and expansion within target accounts
Drive innovative Private Cloud use cases, including AI/ML infrastructure, containerized workloads, and cloud-native applications
Champion customer success through rapid deployment, seamless migration, and optimization programs
Leverage market intelligence and competitive analysis to position Private Cloud solutions effectively
Implement data-driven sales methodologies and pipeline management disciplines
Foster an entrepreneurial culture focused on innovation, speed, and customer outcomes

Fulltime

New

Production Assistant

Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners ...

Location

China , Shanghai

Salary:

Not provided

Hogarth

Expiration Date

Until further notice

Requirements

Bachelor's degree in film production, communication, marketing or related field
or equivalent professional experience
Familiar with Adobe post-production software functions, such as PR/PS/AE/Flame
Excellent written and oral communication skills in both Chinese and English, interpersonal skills and negotiation skills
Ability to clearly articulate complex processes and creative concepts
Detail-oriented, strong organizational skills, able to manage multiple projects in a fast-paced environment
Proactive problem-solving skills, able to remain calm under pressure
Able to quickly adapt to changing priorities and tight deadlines while ensuring work quality
Strong interest in emerging technologies and creative applications of AI in the Chinese digital field

Job Responsibility

Assist in managing the entire post-production process for various advertising content, covering TV commercials, digital videos, social media materials, radio commercials and other forms
Liaise with agency partners, responsible for the internal post-production rotation of projects, and maintain good cooperative relationships
Ensure that all post-production stages are completed on time, on budget, and meet high creative and technical standards
Anticipate potential problems, proactively troubleshoot, and propose effective solutions to ensure project progress
Manage the final delivery process, ensure all materials are archived in standard formats, and delivered accurately within deadlines
Responsible for project/financial processes such as quotation preparation and post-production payment collection

New

Technical Support Specialist

Provi is innovating the 240-billion dollar alcohol industry. We’re on a mission ...

Location

United States , Chicago; Austin

Salary:

64000.00 - 75000.00 USD / Year

Provi

Expiration Date

Until further notice

Requirements

Past technical support experience at a SaaS company
Experience with CRM software and technical tools such as Salesforce, Jira, Confluence
Ability to triage and troubleshoot issues independently and efficiently
Excellent organizational skills, verbal and written communication skills, and acute attention to detail
An analytical mind and a passion for problem-solving
An aptitude for explaining technical concepts to non-technical stakeholders

Job Responsibility

Serve as a technical escalation point within the Support team
responsibilities include incident diagnosis, root cause analysis, and troubleshooting technical issues related to active integrations
Escalate and collaborate on complex issues with Engineering teams when necessary
Efficiently address tickets related to our clients’ essential business functions, and maintain the ability to clearly communicate complicated technical issues and resolutions to both internal and external stakeholders
Independently prioritize issues based on defined criteria
Achieve team KPIs of a median Time to Resolution under 48 hours and First Response Time under 1 hour
Escalate and collaborate on complex issues with Engineering for quick resolution when necessary
Document customer interactions and resolutions accurately in our support ticketing system
Work with Support Leadership to recognize usage trends and opportunities for more efficient customer service
Collaborate cross-functionally with Product, National Implementations, and the Distributor team by logging feature enhancements, connecting with account managers, staying up-to-date on distributor offerings and industry trends, etc.

What we offer

Health insurance coverage
life and disability insurance
a retirement savings plan
parental leave
paid holidays
flexible paid time off (PTO)
401K with match
Commuter Perks
Employee Assistance Program
Unlimited PTO

Fulltime

New

Sales Consultant

As a Plush Sales Consultant in Kotara, you’ll turn product knowledge and relatio...

Location

Australia , Kotara

Salary:

Not provided

Plush Think Sofas

Expiration Date

Until further notice

Requirements

Previous sales experience, especially in furniture or other high-value categories like cars, jewellery, luxury goods, or travel
Energetic, positive attitude with enthusiasm—even during peak periods
Outstanding teamwork and communication skills that build trust with customers and colleagues
Openness to feedback and passion for growth—every customer interaction is a learning opportunity
Top organizational skills with strong multitasking abilities to keep sales flowing

Job Responsibility

Deliver a customer experience that makes Plush the first choice for sofas
Use expert sales techniques to achieve and exceed daily and weekly targets—your performance shapes your commission
Process sales orders quickly and accurately to keep every deal moving forward
Boost results with room solutions and add-on sales, increasing your commission with every new opportunity
Partner with your Showroom Manager for showroom excellence—visual merchandising and pricing that makes selling easy

What we offer

Competitive base salary paired with uncapped commission, letting top performers unlock exceptional earnings
Continuous training and skill development, equipping you to achieve and advance
A collaborative team culture focused on support and celebrating your wins
Ongoing training and professional development opportunities
A supportive, growth-focused team environment within an ASX-listed company

Fulltime

New

Front Office Assistant

The Front Office Assistant is responsible for all clerical functions relative to...

Location

United States , Calhoun

Salary:

18.85 - 28.30 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High school diploma or GED from an accredited institute required
Two year course for medical office assistant at the post-secondary level preferred
Prior experience with front desk responsibilities in a medical office setting
Knowledge of medical terminology and ICD-9/CPT coding is required
Accurate typing and filing skills required
Experience in the use of medical office information systems, electronic billing, and other automated functions preferred
Candidate must possess strong verbal and written communication skills, have a commitment to customer service, and communicate effectively with all applicable customers and age groups

Job Responsibility

Responsible for all clerical functions relative to the business aspect of the medical practice
Telephone responsibilities
Scheduling
Filing
Copying

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance
Premium pay such as shift, on call, and more
Incentive pay for select positions

Fulltime

New

Implementation Project Manager

Are you passionate about delivering world-class customer experiences and driving...

Location

United States , St. Louis

Salary:

79500.00 - 103300.00 USD / Year

KARL STORZ

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering, Construction, or related field — or 5+ years of relevant experience
3–5 years in project delivery or consulting
5–7 years in AV/IP technical roles
Strong project management skills in field-based environments
IT Project Management or Construction Project Management experience strongly desired
Proven ability to thrive in high-stress, fast-paced settings
Excellent communication, leadership, and organizational skills
Willingness to travel between 75% - 90% and work flexible hours

Job Responsibility

Lead planning and execution of OR installation projects from start to finish
Ensure on-time, on-budget delivery with minimal service issues
Collaborate cross-functionally with Sales, Service, and Deployment teams
Deliver comprehensive customer training and ensure product utilization
Proactively gather and act on customer feedback to drive continuous improvement
Maintain KARL STORZ’s #1 ranking in customer satisfaction
Partner with Sales on proposals, estimates, and customer deliverables
Demonstrate technical expertise through low change orders and warranty service tickets
Stay sharp with ongoing training and certifications

What we offer

Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance
3 weeks vacation, 11 holidays plus paid sick time
Up to 8 weeks of 100% paid company parental leave
401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution
Section 125 Flexible Spending Accounts
Life, STD, LTD & LTC Insurance
Tuition pre-imbursement up to $5,250 per year
Fitness reimbursement of up to $200 annually

Fulltime

Svp, global customer service and operations

Navan

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 02, 2026

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