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Svp, Experiential Branding Lead

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JLL

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Location:
United States , Atlanta, GA ▼

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Category:
-

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Contract Type:
Not provided

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Salary:

180000.00 - 200000.00 USD / Year
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Job Description:

JLL Design is seeking an accomplished design and branding executive to lead and expand our Experiential Branding practice in the Americas. This strategic role will be responsible for developing a portfolio of services and capabilities within brand advisory, environmental branding, and digital experience design. The role will target workplace/office interiors, multi-site retail, and other consumer sectors, with planned expansion from North America in the future. Reporting directly to the Global Head of Retail and Branding, this executive will lead a specialized team of design professionals to rapidly grow these services into a multi-million-dollar business within JLL Design.

Job Responsibility:

  • Partner with the Global Design Advisory Retail & Branding Lead to develop and execute comprehensive strategic plans for the Experiential Branding practice
  • Drive profitable business growth through strategic planning, management reporting, and performance analysis
  • Build and expand specialized design teams/studios to deliver exceptional experience design solutions in retail, workplace, healthcare, hospitality, higher education, and financial services
  • Serve as a thought leader and subject matter expert in branding and digital design
  • Foster client relationships both internally across the enterprise and externally with C-Suite and senior leadership levels
  • Assess and align resources across AMER and global design resources to strengthen service offerings, efficiency, and quality in project delivery
  • Implement standardized processes and quality control measures in partnership with Global Design Advisory Retail & Branding Lead
  • Establish and monitor key performance indicators aligned with AMER business metrics
  • Ensure compliance with safety, governance, and risk management standards
  • Develop vendor relationships to support operations and ensure cost-effectiveness
  • Lead, mentor, and develop a high-performing design team, fostering a culture of collaboration, knowledge-sharing, and continuous improvement
  • Partner with HR to attract and retain top talent
  • Partner with regional design leaders as needed to develop training programs enhancing global team capabilities (~5% of time)
  • Lead cross-functional teams in a matrix environment, influencing, sometimes without direct authority

Requirements:

  • Minimum 15 years of proven leadership experience in retail design or brand experience design (agency leadership experience a plus)
  • Degree in Design and/or Business (MBA preferred)
  • Demonstrated success leading the experience design function for retailer(s) and/or consumer brand(s)
  • Deep understanding of both brand development and environmental design processes, tools, and methodologies
  • Strong knowledge of architectural design and digital experience design
  • Experience implementing process and quality control systems in creative professional services
  • Proven ability to translate strategic vision into operational excellence
  • Strong financial acumen with experience optimizing costs and improving profitability
  • Excellent communication skills with the ability to influence senior stakeholders
  • Data-driven decision-making capabilities with strong analytical skills
  • Experience leading teams through organizational transformation and change
  • Experience working with or for global CRE businesses
  • Deep knowledge of client dynamics and purchasing behavior at the executive level
  • Ability to balance strategic thinking with hands-on operational management
  • Demonstrated success working in fast-paced global environments with evolving priorities
What we offer:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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