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Individuals in Risk Assessment & Controls' design are responsible for developing, designing, and implementing controls programs, and providing review and guidance on robust controls design adhering to Citi’s Policies, Standards, and Frameworks. Individuals proactively identify and drive controls enhancements such as automation, standardization and rationalization including transformation execution activities. Includes first line activities for identification, measurement (significance and likelihood), and ongoing assessment of key risks and controls in partnership with relevant process owners to drive management decisions to operate within the firm’s Risk Appetite.
Job Responsibility:
Regulatory Change Management: Actively collaborating with business to identify, evaluate, and manage regulatory adherence risks arising from the definition of business strategy, development of new products and services, changes in regulations or internal policies, or from business-led changes
Working with business, Legal & ICRM to facilitate regulatory change management activities by performing comprehensive impact assessments of regulatory changes on existing business processes, policies, procedures, systems, data requirements, and the overall control environment
Develop and implement structured project plans for the timely and effective integration of regulatory changes across relevant business units
Actively collaborate with business units to identify, evaluate, and manage regulatory adherence risks arising from new regulations or internal policy changes, documenting identified gaps and required actions
Facilitate communication and training programs on regulatory changes
Track the implementation status of regulatory changes
Regulatory Review & Exam Management: Serve as Controls point of contact for all regulatory examinations, audits, and inquiries from supervisory authorities
Coordinate and facilitate all aspects of regulatory reviews, including meticulous information gathering, comprehensive document production, scheduling and logistical management of meetings, and managing clear and consistent communications between regulators and internal stakeholders
Prepare and rigorously review responses to regulatory requests
Track, monitor, and report on all regulatory findings, recommendations, and the status of remediation efforts
Participate in targeted reviews and engage proactively with Internal Audit and Compliance Assurance
Develop and implement strategies and playbooks to address recurring examination themes and enhance overall preparedness for future regulatory engagements
Risk & Control Framework and Adherence: Collaborate with business units, Legal, and Independent Compliance Risk Management (ICRM) to continuously evaluate and drive the maintenance of the regulatory inventory linkage to supporting controls in Citi’s system of record
Support the evaluation of Regulation Risk as part of Countries’ MCA Annual Risk Assessment process
Review Countries’ evaluation of Regulation Risk Control performance to identify and escalate high residual risks
Contribute towards a 1st line state of regulatory adherence report for senior management
Proactively support the identification of business opportunities to improve regulation risk management
Analyze data and findings to define and present clear, concise recommendations to business leaders
Work with Business, Operations & Technology leadership and partners in 2nd and 3rd lines of defense teams to develop and implement a robust and integrated Risk and Control framework
Regulatory Reporting: Collaborate with legal, compliance, and finance teams to ensure accurate, complete, and timely submission of all required regulatory reports
Understand the reporting requirements stemming from new and existing regulations, translating them into actionable tasks for data collection and report generation
Assist in the review and validation of regulatory reports prior to submission
Identify and implement process improvements for regulatory reporting
Act as a subject matter expert on reporting instructions for specific regulatory frameworks
Develop strong relationships with Business, Operations & Technology leadership and partners in 2nd and 3rd lines of defense
Engage with Regional Subject Matter Experts to develop requirements to automate controls and digitize monitoring where appropriate
Drive a strong culture of proactive risk management and regulatory compliance across the wealth business
Requirements:
Minimum of 8-10 years of experience in regulatory change management, compliance, audit, or other control-related functions in the financial services industry
Demonstrated experience with regulatory inventory management and internal control programs
Strong understanding of relevant financial services regulations (e.g., AML, KYC, consumer protection, data privacy, prudential regulations) is highly valued
Exceptional analytical skills with the ability to interpret complex regulatory texts, assess their practical implications, and identify root causes of risk
Excellent written and verbal communication skills, with the ability to articulate complex issues clearly and concisely to diverse audiences, including senior management and regulators
Proven project management and organizational skills, with the ability to manage multiple priorities and meet tight deadlines
High level of attention to detail and accuracy
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with governance, risk, and compliance (GRC) tools is a plus
Education: Bachelor's/University degree or equivalent experience