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Microsoft's Energy, Connectivity, and Sustainability (ECS) organization within Corporate, External, and Legal Affairs (CELA) supports the company's environmental sustainability agenda through governance, market development, and enabling infrastructure required for long-term business growth. As AI and cloud infrastructure continue to scale globally, customers are increasingly seeking clarity on the environmental impacts associated with digital infrastructure—including energy use, water consumption, and lifecycle emissions. These topics are becoming a regular component of enterprise customer conversations and procurement decision-making. The Sustainability Commercial Enablement Manager will sit within CELA ECS and support Microsoft’s commercial functions by helping translate Microsoft’s sustainability commitments and progress into business-relevant narratives that can be used in customer engagements. This role will contribute to internal readiness by supporting field teams in addressing customer questions related to the resource intensity of AI and cloud technologies and the environmental impacts associated with digital infrastructure growth. In this role, you will support Microsoft's commercial teams by enabling effective customer engagement on sustainability topics related to AI and cloud infrastructure—helping ensure that Microsoft's sustainability commitments and progress are clearly elevated in relevant customer conversations and aligned with broader business growth objectives. Microsoft's mission is to empower every person and every organization on the planet to achieve more, and we are dedicated to this mission across every aspect of our company. Our Culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day. Join us and help shape the future of the world.
Job Responsibility
Support Microsoft Customer and Partner Solutions (MCAPS) account teams in preparing for sustainability-related customer engagements, including Executive Briefing Center (EBC) sessions and strategic account meetings
Participate in customer meetings as appropriate to communicate Microsoft's sustainability commitments and progress related to infrastructure growth
Assist internal stakeholders in addressing customer questions related to the environmental impacts of cloud and AI technologies, including emissions, energy use, and water consumption
Develop and tailor sustainability-focused presentation materials for use in customer engagements, industry briefings, and executive meetings
Prepare briefing documents and talking points for internal leaders participating in sustainability-focused customer discussions
Maintain customer-ready sustainability engagement assets aligned with approved corporate messaging frameworks developed by the CELA Environmental Sustainability team
Collaborate with MCAPS stakeholders to support sustainability-related seller readiness in conversations related to AI and infrastructure growth
Contribute to internal briefings and readiness materials that prepare field teams for customer conversations regarding the environmental impact of Microsoft's digital infrastructure
Support scalable approaches to sustainability engagement across regions and industries
Partner with internal stakeholders across Sustainability, Marketing, Public Affairs, and Commercial teams to align sustainability messaging with evolving customer priorities related to AI and cloud adoption
Support ECS efforts to scale sustainable markets and infrastructure in ways that enable broader digital infrastructure growth.
Requirements
Master's Degree AND 6+ years work experience in corporate social responsibility (CSR), philanthropies, corporate affairs, government affairs, business and international development, or related area
OR Bachelor's Degree AND 8+ years work experience in corporate social responsibility (CSR), philanthropies, corporate affairs, government affairs, business and international development, or related area
OR equivalent experience.
Nice to have
Experience developing customer-facing or executive-level presentation materials
Ability to communicate sustainability or technical topics in a clear, business-relevant manner
Experience collaborating across cross-functional teams
Familiarity with corporate sustainability topics such as carbon accounting, renewable energy, or emissions reduction strategies