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Mountjoy Ltd is contracted to provide responsive maintenance and void property works for Woking Borough Council. This is for both in hours and part of a call out rota. We are seeking a conscientious and enthusiastic Surveyor with a can-do attitude and flexible approach. This role requires strong technical capability in building construction and diagnostics, with particular emphasis on identifying root causes of damp, mould, and disrepair issues. The successful candidate will be required to complete building surveys, scope remedial works, and ensure that corrective solutions are designed and delivered effectively. A high degree of accuracy, professional judgement and attention to detail is essential. Alongside technical competencies, the role requires the ability to plan, initiate, manage and close small-scale projects using both contractors and directly employed operatives. The post holder must ensure consistent quality, compliance, and value for money from initial survey to final sign-off.
Job Responsibility:
Ability to diagnose root causes using evidence-based assessment rather than symptomatic repair
Capability to project-manage small works from survey through to completion, using suitable contractors and direct labour
High levels of accuracy, clear written reporting, and methodical record-keeping
Escalate to the Contract Manager any serious events or occurrences that need to be addressed urgently, and highlight key issues, trends or issues that could affect service delivery performance longer term if not addressed
Be accountable for the jobs you manage, supporting the Operations Centre when pulled upon to deal with technical queries or general issues
Scope and survey work
Ensure works that you are accountable for are supervised and monitored through to completion
Recruit and induct operatives ensuring they have a professional introduction to the company and contract and ensure the probationary process is effectively managed and completed to a successful outcome for the company
Understand each toolbox talk topic and deliver confidently yourself, ensuring that operatives attend when required
Treat tenants with respect, demonstrating a courteous manner, escalating if an issue cannot be resolved to the Contract Manager
Reinforce the Health and Safety culture by ensuring that company practices and policies are being followed and adhered to by you and others in the field, undertaking documented observations, highlighting issues and trends as they occur
Carry out employee investigations, ensuring they are completed in a professional and timely manner
Carry out absence management procedures, undertaking return to work interviews, and performance reviews where required
Carry out accident incident, and near miss investigations, ensuring these are completed in a professional and timely manner
Ensure that you follow and adhere to the Integrated Management Systems, processes, and procedures
Provide escalation as part of an out of hours service, attending site where requested
Embrace the Mountjoy ethos of “Integrity, built-in - doing the right thing even when no one is looking.”
Requirements:
Able to conduct building surveys and preparing technical reports
Diagnose building defects including damp and mould
Capable of managing varied repair and refurbishment projects from inception to completion
Able to recruit and induct staff ensuring they have a professional introduction to the company and contract
Be the technical expert for associated works, providing efficient and effective solutions where required
Able to support and coach operatives to achieve the perfect process
Able to operate in a changing and evolving environment and enjoy the challenge
Possess interpersonal skills and ability to communicate at all levels in a professional manner being able to challenge and be challenged
Have an organised approach to work and time management
Able to apply a practical approach and solutions to Health & Safety
Proficient in MS Office to an intermediate level and the ability to use an IT system for job management understanding how it functions and interacts with other systems
Able to record information in the field, identify trends and recurrent issues and put a measure in place to understand the extent of the trend or issue
Be a team player by understanding what it is to be part of a team, sharing experiences and learning
Proactive in identifying your development needs and doing something to overcome them
Be able to self-manage and be self-motivated, prioritising work and have a desire to solve problems and eliminate waste
Technical building knowledge of working methods, practices, procedures, processes, regulations, and legislation
Have knowledge of the materials and methods used in the construction and building maintenance industry
Desired: HNC/HND or NVQ Level 4+ in Building Studies/Construction plus PCA CSTDB or CSRT
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