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Survey Data Team Leader

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360 Resourcing Solutions

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Location:
United Kingdom , Chesterfield

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Responsible for leading a team, accountable for ensuring that all information supplied to both colleagues and clients is accurate and available in a timely manner. With advanced skills and knowledge of relevant software applications including GIS software (Mapinfo, Infonet), CCTV data systems and Microsoft Excel, responsible for ensuring the efficient and effective transition of processes through the various stages and that procedures are adhered to, reporting exceptions to improve risk management. Solving problems using an analytical and critical thinking approach to issues and anomalies. Effectively communicating (both written and verbal) to explain, illustrate or document issues and solutions. Identifying coaching needs for team members and providing guidance to colleagues in best practice and new information. Responsible for positive contact with clients and suppliers to build, manage and maintain strong relationships, as well as working closely with and supporting other areas of the business to assist as required including software development and operations. Continuously identifying improvement opportunities to make efficiencies to existing systems.

Job Responsibility:

  • Oversee process for receiving works from site
  • Receiving enquiries from a variety of sources
  • Follow up enquiries to ensure closure, escalation or resolution
  • Maintaining records to update job status
  • Working in conjunction with various aspects of the business
  • Preparing presentation of deliverables
  • Data entry and updates using Excel, Access and all related software applications
  • Maintain systems (recording, process, archiving)
  • Ensure systems are maintained
  • Use CCTV data software to update information
  • Use GIS software as required
  • Proactive approach to problem prevention
  • Carrying out and reviewing validation procedures
  • Analyse and resolve or report anomalies
  • Following client specifications as necessary
  • Update confidential commercial information
  • Assisting in the planning and preparation of site work as appropriate
  • Oversee production of plans
  • Oversee producing schedules
  • Assist as required in gap analysis

Requirements:

  • Team leadership and People management Skills
  • Use of CCTV data input and update software
  • CCTV data and asset management knowledge
  • Purpose of CCTV qualifications (os19X and OS21X)

Nice to have:

Level 3 or higher IT related qualification is desirable

What we offer:
  • 28 days annual leave inclusive of bank holidays
  • Option to buy up to 5 additional holidays
  • Group Personal Pension Plan
  • Career development & progression with the opportunity to earn professional qualifications
  • 24/7 access to a virtual GP and Mental health support & counselling services
  • Cycle to Work scheme
  • Discount club - supermarkets, phone bills, gyms & more
  • Life assurance cover
  • Long service recognition
  • Enhanced Maternity Pay
  • Paid volunteering opportunities in your community

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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