Surveillance Case Manager

Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. The Case Manager is responsible for all customer service functions and quality control of the final investigative product, also serving as the liaison between the client and the field staff who conduct the investigation. Case Managers are also responsible for meeting “reopen” sales goals on a monthly basis, creating accurate funding records for all items billable to the client, and sound management of their assigned case inventory. Case Managers must utilize discretion and independent judgment to resolve conflicts between clients and/or investigators.