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The Practice Manager supervises and coordinates the day-to-day office and clinic operations.
Job Responsibility:
Directs, supervises, and coordinates the day-to-day clinic operations to maintain maximum efficiency, productivity and quality patient care and satisfaction
Performs clinic operations including: bookkeeping, preparation of payroll, personnel management, information management, maintaining filing systems, requisition of supplies and other clerical services
Maximizes office productivity through proficient use of computer software applications, creates and maintains timely and efficient work flow and coordinates job duties of clinical staff
Develops a structured communication process for ensuring information is shared with staff
Updates clinical and non-clinical staff on quality outcomes and patient experience
Meets with all staff to identify and plan process improvement activities to promote continuous quality improvement based on performance measurement and patient satisfaction results
Reviews medical recall list, coordinates with clinicians to develop action plan, and assigns staff to contact patients with provided instruction
Assists the front and back office as needed to assure smooth operations and quality patient care and satisfaction
Monitors clinic patient population and provides staff with additional educational materials about specific cultures and communication techniques best suited for the population
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department
Requirements:
High School Graduate
Associates Degree or Higher in Business related field (preferred)