Surgical Operational Efficiency Specialist Job at KARL STORZ (Austin)

Surgical Operational Efficiency Specialist

KARL STORZ

Location:
United States , Austin

Category:
Sales

Contract Type:
Employment contract

Salary:

20.19 - 29.88 USD / Hour

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Job Description:

Be the Trusted Expert Behind Successful Surgical Procedures. KARL STORZ is seeking a Surgical Operational Efficiency Specialist (SOES) to support our customers in the Austin, TX area. This highly visible, hands‑on role places you directly in hospital environments—supporting surgeons, nurses, sterile processing, and biomedical teams to ensure minimally invasive surgical (M.I.S.) equipment is always ready when it matters most. As an integral member of the KARL STORZ Service team, you’ll manage, maintain, and troubleshoot surgical instruments, video systems, and integrated OR (OR1®) technology—helping surgical teams focus on patient care, not equipment challenges. This role is also a proven stepping‑stone for internal career growth into Sales, Marketing, Leadership, and other advancement opportunities within KARL STORZ.

Job Responsibility:

Provide face‑to‑face support in the OR, Sterile Processing (SPD), and Biomed departments
Manage and perform preventive maintenance on endoscopy and M.I.S. equipment, ensuring readiness and documentation of functionality
Monitor equipment condition, usage, and performance
facilitate repair and exchange transactions
Track and manage repair and replacement costs within an assigned account budget
Deliver training and education for OR, SPD, and hospital support teams
Design and implement process improvements to increase efficiency and reduce repair expenses
Identify opportunities to minimize instrument damage and related costs
Capture and document detailed device usage and repair data
Support implementation and adoption of reusable M.I.S. products, from training through procedural support
Communicate effectively with a wide range of hospital and internal stakeholders
Perform complex, time‑sensitive tasks independently in fast‑paced, high‑pressure environments
In some accounts, assist with transporting, cleaning, and packaging instruments after use
Participate in broader operational initiatives focused on cost reduction and added customer value

Requirements:

High School Diploma or equivalent with relevant experience
Ability to work independently with minimal supervision
Strong interpersonal, verbal, and written communication skills
Comfort working in hospital and surgical environments
Ability to lift, push, or pull up to 25 lbs
Willingness to participate in a rotating on‑call schedule

Nice to have:

2–4 years of experience in: Surgical Technology
Sterile Processing / Central Sterile
Medical device sales, service, or healthcare operations
Higher education or degree preferred

What we offer:

Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance
3 weeks vacation, 11 holidays plus paid sick time
Up to 8 weeks of 100% paid company parental leave
includes maternal/paternal leave, adoption, and fostering of a child
401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution (up to IRS limits)
Section 125 Flexible Spending Accounts
Life, STD, LTD & LTC Insurance
Tuition pre-imbursement up to $5,250 per year
Fitness reimbursement of up to $200 annually

Additional Information:

Job Posted:
May 04, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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