Surgery Scheduler Job at Aquent (Palo Alto)

Surgery Scheduler

Location

United States , Sacramento

Salary:

24.00 - 25.00 USD / Hour

Medasource

Expiration Date

Until further notice

Requirements

HS DIPLOMA OR EQUIVALENT EDUCATION OR EXPERIENCE
EXPERIENCE WITH EPIC IS REQUIRED
EXPERIENCE WITH SURGICAL SCHEDULING WORKFLOWS, BLOCK TIME, AND PROVIDER COORDINATION
ABILITY TO VERIFY INSURANCE ELIGIBILITY, REFERRALS, AND PRIOR AUTHORIZATIONS
PROFICIENCY IN SCHEDULING SYSTEMS, DATA ENTRY, AND INTERMEDIATE COMPUTER SKILLS
EXPERIENCE COORDINATING WITH PHYSICIANS, CLINICS, AND ANCILLARY DEPARTMENTS
ABILITY TO MANAGE HIGH-VOLUME SCHEDULING WITH ACCURACY AND PRIORITIZATION
STRONG COMMUNICATION SKILLS FOR PATIENT, PROVIDER, AND STAFF INTERACTION
EXPERIENCE IN CARDIOLOGY OR SPECIALTY PROCEDURAL SCHEDULING
2+ YEARS RECENT EXPERIENCE IN SURGERY OR PROCEDURAL SCHEDULING

Job Responsibility

Maintains and coordinates scheduling for surgical and specialized procedures within the cardiology department
Works closely with physicians, clinic staff, and ancillary teams to ensure accurate booking of procedures, including verification of provider block time, room availability, equipment, and supplies
Enters and updates scheduling data, manages changes and reschedules, and communicates updates to patients and care teams
Verifies insurance eligibility, referrals, and authorizations prior to procedures to ensure compliance and readiness
Tracks completed procedures and supports reporting or special projects as assigned
Provides cross-coverage support, assists with training new staff, and maintains workflow efficiency in a high-volume, detail-driven environment

What we offer

Medical, dental, vision insurance
Health Savings Account
Dependent Care FSA
Supplemental coverage
401k plan with company match
Paid time off
Sick time
Paid company holidays
Employee Assistance Program (EAP) including virtual counseling, financial services, legal services, life coaching

Fulltime

Surgery Scheduler

Are you ready to be the welcoming face and the organizational backbone of a dyna...

Location

United States , PALO ALTO

Salary:

35.81 - 38.96 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

High School Diploma or GED
Proficiency in medical terminology
Previous surgery scheduling experience is required
Demonstrated knowledge of computer systems and software relevant to administrative functions
Exceptional verbal and written communication skills, appropriate for a professional healthcare setting
Proven ability to deliver outstanding customer service, solve problems effectively, and manage multiple priorities in a fast-paced environment
Familiarity with Windows-based office software, computers, and operating systems
Adeptness at adjusting communication style to meet the needs and understanding level of diverse individuals
Ability to maintain composure and effectiveness in stressful situations

Job Responsibility

Serve as the primary point of contact for patients, warmly greeting and assisting them with inquiries regarding appointments, payments, and schedules
Manage a multi-line phone system, expertly screening and routing calls, and accurately taking messages for clinical staff and providers
Ensure all necessary patient verifications and authorizations are complete prior to their appointments, facilitating a smooth intake process
Act as a vital liaison between patients and providers, communicating scheduling preferences and responding promptly to urgent patient needs
Provide essential support to providers and patients by utilizing reference documents and tools to address inquiries and streamline processes
Execute various administrative tasks, including maintaining accurate information and paging directory databases, and processing internal forms efficiently
Master the functionality of the telephone system and electronic medical records systems to perform all assigned job tasks with precision
Consistently meet and exceed organizational and departmental service standards, contributing to a high-quality patient experience
Respond to non-clinical patient inquiries and messages, escalating complex issues to appropriate personnel when necessary
Efficiently manage and distribute faxes, mail, and maintain organized filing of clinic-specific documentation

What we offer

subsidized health, vision, and dental plans
paid sick leave
retirement plans with a match
free online training through Aquent Gymnasium

Fulltime

Surgery Scheduler

Are you ready to be the cornerstone of patient experience, ensuring every indivi...

Location

United States , Emeryville

Salary:

35.81 - 38.96 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

Be authorized to work in the United States
Not require sponsorship of any kind for the duration of the assignment
Be able to work on a W-2 basis
High School Diploma or GED
Proficiency in medical terminology
Demonstrated knowledge of computer systems and relevant software
Strong verbal and written communication skills, appropriate for a professional setting
Exceptional customer service abilities, with a talent for problem-solving and managing multiple priorities effectively
Familiarity with standard office software, computers, and operating systems
Ability to adapt communication style to suit diverse audiences and ensure clear understanding

Job Responsibility

Serve as the primary point of contact for patients, managing front desk operations, check-ins, and check-outs
Warmly greet and welcome patients, addressing their initial inquiries regarding appointments, payments, and schedules
Efficiently manage a multi-line phone system, screening and routing calls, and taking accurate messages for clinical staff and providers
Ensure all necessary patient verifications and authorizations are complete prior to appointments
Collaborate closely with providers to align on scheduling preferences and promptly address urgent patient needs
Provide essential patient support, utilizing reference documents and tools to assist with inquiries
Execute various administrative tasks, including maintaining information and directory databases, and processing internal forms
Proficiently utilize telephone systems and patient management systems to perform daily tasks
Consistently meet or exceed organizational and departmental service standards
Address non-clinical patient relationship management inquiries, escalating as necessary

What we offer

Subsidized health, vision, and dental plans
Paid sick leave
Retirement plans with a match
Free online training through Aquent Gymnasium

Surgery Scheduler

This role is focused on supporting clinic operations, including patient coordina...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent education
Familiarity with medical terminology and healthcare administrative processes
Proficiency in using computer systems, databases, and Windows-based office software
Strong verbal and written communication skills tailored to diverse audiences
Ability to prioritize tasks, solve problems, and deliver excellent customer service
Experience in managing multiple priorities in a fast-paced environment
Calm and attentive to detail demeanor, especially in high-pressure situations
Knowledge of electronic medical records (EMR) systems and multi-line phone systems

Job Responsibility

Welcome and assist patients at check-in and check-out, addressing inquiries regarding appointments, payments, and schedules
Collaborate with healthcare providers to coordinate scheduling preferences and respond promptly to urgent patient needs
Utilize reference materials and tools to provide clear and accurate doctor-patient support
Perform administrative duties such as maintaining databases, processing internal forms, and managing the paging directory
Ensure organizational and departmental service standards are consistently met or exceeded
Respond to non-clinical patient messages and CRM inquiries, escalating concerns as necessary
Organize, distribute, and file clinic-specific documentation, including handling faxes and mail
Support surgery scheduling processes and maintain accurate records related to clinical operations
Communicate effectively with patients and team members, adapting style to fit various needs

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Surgery Scheduler

This role is focused on supporting clinic operations, including patient coordina...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent education
Familiarity with medical terminology and healthcare administrative processes
Proficiency in using computer systems, databases, and Windows-based office software
Strong verbal and written communication skills tailored to diverse audiences
Ability to prioritize tasks, solve problems, and deliver excellent customer service
Experience in managing multiple priorities in a fast-paced environment
Calm and attentive to detail demeanor, especially in high-pressure situations
Knowledge of electronic medical records (EMR) systems and multi-line phone systems

Job Responsibility

Welcome and assist patients at check-in and check-out, addressing inquiries regarding appointments, payments, and schedules
Collaborate with healthcare providers to coordinate scheduling preferences and respond promptly to urgent patient needs
Utilize reference materials and tools to provide clear and accurate doctor-patient support
Perform administrative duties such as maintaining databases, processing internal forms, and managing the paging directory
Ensure organizational and departmental service standards are consistently met or exceeded
Respond to non-clinical patient messages and CRM inquiries, escalating concerns as necessary
Organize, distribute, and file clinic-specific documentation, including handling faxes and mail
Support surgery scheduling processes and maintain accurate records related to clinical operations
Communicate effectively with patients and team members, adapting style to fit various needs

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Surgery Scheduler

A healthcare organization is seeking a Surgery Scheduler to join our team. The S...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum 1-2 years of experience in a medical office setting
experience as a surgery scheduler is highly preferred
Prior medical insurance verification experience, including familiarity with HMO, PPO, and government insurance plans
Surgical insurance verification experience is a strong plus, but not required
Bilingual in Spanish is a plus, but not required
Excellent communication and organizational skills
Strong attention to detail and proven ability to multitask effectively

Job Responsibility

Coordinate and schedule surgeries with physicians, patients, and operating rooms
Verify patient eligibility, coverage, and benefits for HMO, PPO, and government insurance plans
Communicate with insurance providers and patients to resolve coverage and authorization questions
Obtain required pre-authorizations and ensure all paperwork is completed prior to surgery
Update and maintain accurate patient information within scheduling and EMR systems
Collaborate closely with clinical and administrative staff to ensure seamless workflow and patient care
Assist patients in understanding their insurance benefits, pre-op instructions, and out-of-pocket costs

What we offer

Medical, Dental, and Vision Insurance
401K Retirement Plan
Sick Time Off
Tuition Reimbursement

Surgery Scheduler

We are looking for a skilled Surgery Scheduler to join our team in Glendale, Cal...

Location

United States , Glendale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in patient scheduling within a healthcare environment
Ability to verify medical insurance coverage and navigate insurance processes
Proficiency in using Epic EMR for scheduling and record management
Familiarity with surgical procedures and terminology
Strong communication skills to interact with patients, healthcare staff, and insurance providers
Excellent organizational abilities to manage multiple schedules and priorities
Knowledge of hospital policies and procedures related to surgery scheduling
Commitment to maintaining patient confidentiality and professionalism

Job Responsibility

Coordinate and manage surgery schedules, ensuring accuracy and efficiency
Verify patient information and insurance coverage prior to scheduling procedures
Utilize Epic EMR to maintain accurate records and streamline scheduling processes
Communicate effectively with patients, surgeons, and healthcare staff to confirm schedules and resolve any conflicts
Ensure compliance with hospital policies and procedures during the scheduling process
Collaborate with surgical teams to optimize scheduling and resource allocation
Provide patients with pre-operative instructions and ensure they are well-informed about their procedures
Handle last-minute changes or emergencies with professionalism and efficiency
Work closely with insurance providers to confirm coverage for surgical procedures
Maintain confidentiality and professionalism while handling sensitive patient information

What we offer

medical
vision
dental
life insurance
disability insurance
401(k) plan
free online training

Fulltime

Surgery Scheduler

Robert Half's client is looking for an experienced and detail-oriented Surgery S...

Location

United States , San Ramon

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in surgery scheduling within a hospital or surgery center environment
Strong knowledge of procedure codes and medical coding practices
Proficiency in medical software systems, including Allscripts and Cerner Technologies
Exceptional organizational skills with the ability to manage multiple schedules and tasks
Excellent communication skills to liaise effectively with physicians, medical staff, and vendors
Experience handling authorizations and approvals for medical procedures
Familiarity with maintaining charts, graphs, and comprehensive patient records
Ability to adapt to changes in scheduling and respond efficiently to updates or cancellations

Job Responsibility

Coordinate surgical procedures by collaborating with physicians' offices and adhering to designated time blocks
Ensure all required surgical equipment and supplies are available by working closely with medical staff and vendors
Prepare and organize patient medical records, including history and documentation necessary for scheduled procedures
Manage updates, changes, or cancellations to the surgical schedule and communicate adjustments promptly to relevant parties
Maintain accurate and up-to-date records of patients and procedures to support compliance and efficiency
Adhere to healthcare policies, standards, and regulations while performing scheduling duties
Utilize medical software systems such as Allscripts and Cerner Technologies to manage scheduling and documentation
Answer inbound calls and address inquiries related to surgical procedures and scheduling
Coordinate authorizations and approvals for procedures as needed
Ensure proper use of medical coding for surgical procedures and documentation

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

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