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Maintains and coordinates scheduling for surgical and specialized procedures within the cardiology department
Works closely with physicians, clinic staff, and ancillary teams to ensure accurate booking of procedures, including verification of provider block time, room availability, equipment, and supplies
Enters and updates scheduling data, manages changes and reschedules, and communicates updates to patients and care teams
Verifies insurance eligibility, referrals, and authorizations prior to procedures to ensure compliance and readiness
Tracks completed procedures and supports reporting or special projects as assigned
Provides cross-coverage support, assists with training new staff, and maintains workflow efficiency in a high-volume, detail-driven environment
Requirements
HS DIPLOMA OR EQUIVALENT EDUCATION OR EXPERIENCE
EXPERIENCE WITH EPIC IS REQUIRED
EXPERIENCE WITH SURGICAL SCHEDULING WORKFLOWS, BLOCK TIME, AND PROVIDER COORDINATION
ABILITY TO VERIFY INSURANCE ELIGIBILITY, REFERRALS, AND PRIOR AUTHORIZATIONS
PROFICIENCY IN SCHEDULING SYSTEMS, DATA ENTRY, AND INTERMEDIATE COMPUTER SKILLS
EXPERIENCE COORDINATING WITH PHYSICIANS, CLINICS, AND ANCILLARY DEPARTMENTS
ABILITY TO MANAGE HIGH-VOLUME SCHEDULING WITH ACCURACY AND PRIORITIZATION
STRONG COMMUNICATION SKILLS FOR PATIENT, PROVIDER, AND STAFF INTERACTION
EXPERIENCE IN CARDIOLOGY OR SPECIALTY PROCEDURAL SCHEDULING
2+ YEARS RECENT EXPERIENCE IN SURGERY OR PROCEDURAL SCHEDULING
EXPERIENCE TRAINING OR ONBOARDING NEW STAFF
FAMILIARITY WITH SURGICAL EQUIPMENT AND ROOM COORDINATION PROCESSES
EXPERIENCE SUPPORTING MULTIPLE PROVIDERS OR DEPARTMENTS
KNOWLEDGE OF REPORTING OR PROJECT COORDINATION WITHIN SCHEDULING TEAMS
What we offer
Medical, dental, vision insurance
Health Savings Account
Dependent Care FSA
Supplemental coverage
401k plan with company match
Paid time off
Sick time
Paid company holidays
Employee Assistance Program (EAP) including virtual counseling, financial services, legal services, life coaching