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Surgery Scheduler

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Robert Half

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Location:
United States , Palo Alto

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This role is focused on supporting clinic operations, including patient coordination, surgery scheduling, and front office administrative functions. The ideal candidate will play a key role in ensuring smooth daily operations and providing excellent service to patients and providers.

Job Responsibility:

  • Welcome and assist patients at check-in and check-out, addressing inquiries regarding appointments, payments, and schedules
  • Collaborate with healthcare providers to coordinate scheduling preferences and respond promptly to urgent patient needs
  • Utilize reference materials and tools to provide clear and accurate doctor-patient support
  • Perform administrative duties such as maintaining databases, processing internal forms, and managing the paging directory
  • Ensure organizational and departmental service standards are consistently met or exceeded
  • Respond to non-clinical patient messages and CRM inquiries, escalating concerns as necessary
  • Organize, distribute, and file clinic-specific documentation, including handling faxes and mail
  • Support surgery scheduling processes and maintain accurate records related to clinical operations
  • Communicate effectively with patients and team members, adapting style to fit various needs

Requirements:

  • High school diploma or equivalent education
  • Familiarity with medical terminology and healthcare administrative processes
  • Proficiency in using computer systems, databases, and Windows-based office software
  • Strong verbal and written communication skills tailored to diverse audiences
  • Ability to prioritize tasks, solve problems, and deliver excellent customer service
  • Experience in managing multiple priorities in a fast-paced environment
  • Calm and attentive to detail demeanor, especially in high-pressure situations
  • Knowledge of electronic medical records (EMR) systems and multi-line phone systems
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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