Surgery Scheduler Job at Aquent (Emeryville)

Surgery Scheduler

As a Surgery Scheduler in Urology, you will be instrumental in coordinating and ...

Location

United States , Seattle

Salary:

29.99 - 41.62 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Two (2) years experience in a medical office environment with knowledge of medical surgical terminology
Excellent communication skills
Ability to use a computer
Strong organizational skills
The ability to work under pressure
The ability to participate as a member of a team
Reliability and punctuality
Excellent customer service and public relations skills
Experience/certification in department specialty may also be required

Job Responsibility

Coordinating and scheduling surgical appointments and follow-up care for multiple physicians at our clinic or designated hospitals
Ensuring a seamless and efficient process for patients undergoing urological procedures, from initial scheduling through post-operative care
Performing crucial pre-operative and post-operative data entry
Assembling chart materials
Meticulously providing patients with all necessary information regarding their upcoming procedures

What we offer

medical
prescription drug
dental
vision plans
life insurance
paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

Surgery Scheduler

Are you ready to be the welcoming face and the organizational backbone of a dyna...

Location

United States , PALO ALTO

Salary:

35.81 - 38.96 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

High School Diploma or GED
Proficiency in medical terminology
Previous surgery scheduling experience is required
Demonstrated knowledge of computer systems and software relevant to administrative functions
Exceptional verbal and written communication skills, appropriate for a professional healthcare setting
Proven ability to deliver outstanding customer service, solve problems effectively, and manage multiple priorities in a fast-paced environment
Familiarity with Windows-based office software, computers, and operating systems
Adeptness at adjusting communication style to meet the needs and understanding level of diverse individuals
Ability to maintain composure and effectiveness in stressful situations

Job Responsibility

Serve as the primary point of contact for patients, warmly greeting and assisting them with inquiries regarding appointments, payments, and schedules
Manage a multi-line phone system, expertly screening and routing calls, and accurately taking messages for clinical staff and providers
Ensure all necessary patient verifications and authorizations are complete prior to their appointments, facilitating a smooth intake process
Act as a vital liaison between patients and providers, communicating scheduling preferences and responding promptly to urgent patient needs
Provide essential support to providers and patients by utilizing reference documents and tools to address inquiries and streamline processes
Execute various administrative tasks, including maintaining accurate information and paging directory databases, and processing internal forms efficiently
Master the functionality of the telephone system and electronic medical records systems to perform all assigned job tasks with precision
Consistently meet and exceed organizational and departmental service standards, contributing to a high-quality patient experience
Respond to non-clinical patient inquiries and messages, escalating complex issues to appropriate personnel when necessary
Efficiently manage and distribute faxes, mail, and maintain organized filing of clinic-specific documentation

What we offer

subsidized health, vision, and dental plans
paid sick leave
retirement plans with a match
free online training through Aquent Gymnasium

Fulltime

Surgery Scheduler

This role is focused on supporting clinic operations, including patient coordina...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent education
Familiarity with medical terminology and healthcare administrative processes
Proficiency in using computer systems, databases, and Windows-based office software
Strong verbal and written communication skills tailored to diverse audiences
Ability to prioritize tasks, solve problems, and deliver excellent customer service
Experience in managing multiple priorities in a fast-paced environment
Calm and attentive to detail demeanor, especially in high-pressure situations
Knowledge of electronic medical records (EMR) systems and multi-line phone systems

Job Responsibility

Welcome and assist patients at check-in and check-out, addressing inquiries regarding appointments, payments, and schedules
Collaborate with healthcare providers to coordinate scheduling preferences and respond promptly to urgent patient needs
Utilize reference materials and tools to provide clear and accurate doctor-patient support
Perform administrative duties such as maintaining databases, processing internal forms, and managing the paging directory
Ensure organizational and departmental service standards are consistently met or exceeded
Respond to non-clinical patient messages and CRM inquiries, escalating concerns as necessary
Organize, distribute, and file clinic-specific documentation, including handling faxes and mail
Support surgery scheduling processes and maintain accurate records related to clinical operations
Communicate effectively with patients and team members, adapting style to fit various needs

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Surgery Scheduler

This role is focused on supporting clinic operations, including patient coordina...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent education
Familiarity with medical terminology and healthcare administrative processes
Proficiency in using computer systems, databases, and Windows-based office software
Strong verbal and written communication skills tailored to diverse audiences
Ability to prioritize tasks, solve problems, and deliver excellent customer service
Experience in managing multiple priorities in a fast-paced environment
Calm and attentive to detail demeanor, especially in high-pressure situations
Knowledge of electronic medical records (EMR) systems and multi-line phone systems

Job Responsibility

Welcome and assist patients at check-in and check-out, addressing inquiries regarding appointments, payments, and schedules
Collaborate with healthcare providers to coordinate scheduling preferences and respond promptly to urgent patient needs
Utilize reference materials and tools to provide clear and accurate doctor-patient support
Perform administrative duties such as maintaining databases, processing internal forms, and managing the paging directory
Ensure organizational and departmental service standards are consistently met or exceeded
Respond to non-clinical patient messages and CRM inquiries, escalating concerns as necessary
Organize, distribute, and file clinic-specific documentation, including handling faxes and mail
Support surgery scheduling processes and maintain accurate records related to clinical operations
Communicate effectively with patients and team members, adapting style to fit various needs

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Surgery Scheduler

Aquent is partnering with a leading organization dedicated to delivering excepti...

Location

United States , Palo Alto

Salary:

35.81 - 38.96 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

Be authorized to work in the United States
Not require sponsorship of any kind for the duration of the assignment
Be able to work on a W-2 basis
Be able to work the schedule of Monday – Friday, 8:30 AM – 5:00 PM
High School Diploma or GED
Previous experience in scheduling surgeries in a clinical environment
Proficiency in medical terminology
Strong knowledge of computer systems and software relevant to administrative functions
Excellent verbal and written communication skills, appropriate for a professional healthcare setting
Demonstrated ability to deliver outstanding customer service, effectively solve problems, and manage multiple priorities simultaneously

Job Responsibility

Serving as the primary point of contact for patients, managing front desk operations, and facilitating check-in and check-out processes
Warmly greeting and welcoming patients, providing initial assistance with appointments, payments, and scheduling inquiries
Efficiently managing a multi-line phone system, screening and routing calls, and taking accurate messages for clinical staff and providers
Ensuring all necessary patient verifications and authorizations are complete prior to appointments
Collaborating with healthcare providers to align on scheduling preferences and effectively respond to urgent patient needs
Offering comprehensive patient support by utilizing reference documents and tools to address non-clinical inquiries and messages, escalating as necessary
Performing diverse administrative tasks, including maintaining information and paging directory databases, and processing internal forms
Mastering the use of telephone systems and electronic medical records systems to execute daily job functions
Consistently meeting and exceeding organizational and departmental service standards
Managing and distributing incoming faxes, mail, and meticulously filing clinic-specific documentation

What we offer

Subsidized health, vision, and dental plans
Paid sick leave
Retirement plans with a match

Fulltime

Surgery Scheduler

A healthcare organization is seeking a Surgery Scheduler to join our team. The S...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum 1-2 years of experience in a medical office setting
experience as a surgery scheduler is highly preferred
Prior medical insurance verification experience, including familiarity with HMO, PPO, and government insurance plans
Surgical insurance verification experience is a strong plus, but not required
Bilingual in Spanish is a plus, but not required
Excellent communication and organizational skills
Strong attention to detail and proven ability to multitask effectively

Job Responsibility

Coordinate and schedule surgeries with physicians, patients, and operating rooms
Verify patient eligibility, coverage, and benefits for HMO, PPO, and government insurance plans
Communicate with insurance providers and patients to resolve coverage and authorization questions
Obtain required pre-authorizations and ensure all paperwork is completed prior to surgery
Update and maintain accurate patient information within scheduling and EMR systems
Collaborate closely with clinical and administrative staff to ensure seamless workflow and patient care
Assist patients in understanding their insurance benefits, pre-op instructions, and out-of-pocket costs

What we offer

Medical, Dental, and Vision Insurance
401K Retirement Plan
Sick Time Off
Tuition Reimbursement

Surgery Scheduler

Robert Half's client is looking for an experienced and detail-oriented Surgery S...

Location

United States , San Ramon

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in surgery scheduling within a hospital or surgery center environment
Strong knowledge of procedure codes and medical coding practices
Proficiency in medical software systems, including Allscripts and Cerner Technologies
Exceptional organizational skills with the ability to manage multiple schedules and tasks
Excellent communication skills to liaise effectively with physicians, medical staff, and vendors
Experience handling authorizations and approvals for medical procedures
Familiarity with maintaining charts, graphs, and comprehensive patient records
Ability to adapt to changes in scheduling and respond efficiently to updates or cancellations

Job Responsibility

Coordinate surgical procedures by collaborating with physicians' offices and adhering to designated time blocks
Ensure all required surgical equipment and supplies are available by working closely with medical staff and vendors
Prepare and organize patient medical records, including history and documentation necessary for scheduled procedures
Manage updates, changes, or cancellations to the surgical schedule and communicate adjustments promptly to relevant parties
Maintain accurate and up-to-date records of patients and procedures to support compliance and efficiency
Adhere to healthcare policies, standards, and regulations while performing scheduling duties
Utilize medical software systems such as Allscripts and Cerner Technologies to manage scheduling and documentation
Answer inbound calls and address inquiries related to surgical procedures and scheduling
Coordinate authorizations and approvals for procedures as needed
Ensure proper use of medical coding for surgical procedures and documentation

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Surgery Scheduler - Breast Surgery

Coordinates scheduling of surgical procedures for the Breast Surgery department ...

Location

United States , Milwaukee

Salary:

21.85 - 32.80 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School Graduate
Typically requires 1 year of experience in a health care setting performing customer service functions that may include experiences in scheduling, registration, insurance authorization and/or patient billing
Demonstrated knowledge and proficiency with medical terminology
Basic knowledge of medical insurance plan terminology
Excellent communication skills
Excellent interpersonal and customer service skills
Excellent organization and prioritization skills
Ability to work in a fast-paced environment with changing priorities and short deadlines
Must have a high attention to detail
Proficient computer skills including experience in using Microsoft Office or similar applications, and electronic mail

Job Responsibility

Coordinates scheduling of surgical procedures between physicians and their offices, available OR specialty time, anesthesia, and other departments as necessary
Coordinates and communicates changes to existing schedule with appropriate departments/staff and makes adjustments to ensure maximum utilization of rooms and equipment
Schedules next day and beyond surgical procedures
Maintains and updates surgery assignments
Prints and distributes future OR schedules to all appropriate areas
Notifies providers with schedule changes and additions
Obtains necessary lab work, x-rays, H&P (History & Physical) as applicable
Processes patient charges and calculates based on procedure type, length of procedure, and supplies used
Reviews revenue to ensure charges are entered for every patient
Runs reports and verifies correct entry of codes and updates charges if errors are made

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime

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