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We are looking for a detail-oriented Surgery Scheduler to join our team on a contract basis in San Rafael, California. In this role, you will be responsible for coordinating surgical appointments and ensuring seamless scheduling for multiple physicians. This position requires excellent organizational skills, the ability to resolve conflicts efficiently, and a strong commitment to providing exceptional support in a medical setting.
Job Responsibility:
Arrange surgical procedures for a group of 25 physicians using specialized scheduling software
Confirm surgery dates, times, and all relevant details with patients and medical staff
Address scheduling conflicts and promptly troubleshoot any issues to ensure efficiency
Maintain thorough and accurate documentation of appointments and patient records
Collaborate with medical teams to coordinate surgery-related logistics
Communicate effectively with patients regarding their surgery schedules and any required preparation
Ensure compliance with medical standards and protocols during scheduling processes
Use Epic EMR and other tools to manage scheduling tasks and patient information
Verify medical insurance details to confirm surgery eligibility
Provide attentive support while handling sensitive patient information
Requirements:
Previous experience in surgery scheduling, preferably in a high-volume medical environment
Familiarity with scheduling software and tools, including Epic EMR
Strong problem-solving skills and ability to manage conflicts effectively
Capability to work independently while contributing positively to a team
Detail-oriented approach and aptitude for handling sensitive situations with discretion
Knowledge of patient scheduling and medical insurance verification
Understanding of surgical procedures and related coordination requirements
Excellent organizational and communication skills
What we offer:
medical, vision, dental, and life and disability insurance