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Coordinates scheduling of surgical procedures for the Breast Surgery department at St. Luke's Comprehensive Breast Center. Part-time position averaging 20 hours per week.
Job Responsibility:
Coordinates scheduling of surgical procedures between physicians and their offices, available OR specialty time, anesthesia, and other departments as necessary
Coordinates and communicates changes to existing schedule with appropriate departments/staff and makes adjustments to ensure maximum utilization of rooms and equipment
Schedules next day and beyond surgical procedures
Maintains and updates surgery assignments
Prints and distributes future OR schedules to all appropriate areas
Notifies providers with schedule changes and additions
Processes patient charges and calculates based on procedure type, length of procedure, and supplies used
Reviews revenue to ensure charges are entered for every patient
Runs reports and verifies correct entry of codes and updates charges if errors are made
Answers, screens, triages, prioritizes, and determines urgency of incoming calls
Acts as a resource to providers, staff, patients and families
Operates and troubleshoots office equipment, arranges for maintenance repairs as necessary
May maintain inventory of office supplies, and complete and submit supply orders to replenish stock
Requirements:
High School Graduate
Typically requires 1 year of experience in a health care setting performing customer service functions that may include experiences in scheduling, registration, insurance authorization and/or patient billing
Demonstrated knowledge and proficiency with medical terminology
Basic knowledge of medical insurance plan terminology
Excellent communication skills
Excellent interpersonal and customer service skills
Excellent organization and prioritization skills
Ability to work in a fast-paced environment with changing priorities and short deadlines
Must have a high attention to detail
Proficient computer skills including experience in using Microsoft Office or similar applications, and electronic mail
Must be able to sit approximately 90% of the workday
Must be able to lift up to 10 lbs. occasionally
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs