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Optical Express Group Logo Optical Express Group · Office Administration

Surgery Operations Scheduler

United Kingdom, Glasgow · Job Posted January 04, 2026
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Job Description

This pivotal role is responsible for the efficient and effective scheduling of Ophthalmology clinics. You will coordinate the deployment of both employed and self-contracted clinicians, including Doctors, Optometrists and Healthcare Support Staff, and liaise with approved staffing agencies when required. Your expertise will directly contribute to the smooth delivery of patient care and the optimisation of clinical resources.

Job Responsibility

  • Maintaining the Clinician database
  • Manage daily, weekly, and monthly rotas for clinical teams, including Surgeons, Nurses, Technicians, and other healthcare professionals
  • Respond quickly to any scheduling changes or last-minute requirements to minimise disruption to clinical services
  • Ensuring full optimisation of the Clinicians within the business
  • Ensure holidays are approved in a timely manner
  • Assisting client relationship management with the Self Employed Clinician network to ensure ability to fill gaps at short notice
  • Regular communication to the Operational team to ensure optimisation of the Clinicians
  • Commercially minded with a common sense, pro-active and flexible approach to work
  • Ensure compliance with internal policies, regulatory standards, and workforce governance requirements
  • Support planning for new clinic openings or expansions by forecasting resource needs and scheduling accordingly
  • Provide administrative support and reporting to the Group Surgery Operations Manager and wider Operations team as required
  • Excellent knowledge of Microsoft Office including Word, Excel and Outlook
  • General administration
  • Communicate effectively with senior Managers and qualified professional healthcare providers

Requirements

  • Proven experience in a similar scheduling or workforce coordination role
  • Excellent organisational and problem-solving skills with the ability to manage competing priorities in a fast-paced environment
  • Strong interpersonal and communication skills with the ability to engage with a wide range of stakeholders including clinicians, contractors, and agency partners
  • Confident using scheduling or workforce management systems
  • High level of accuracy and attention to detail
  • Proficient in Microsoft Office, particularly Excel and Outlook
  • Saturday cover (1 in 3) is essential to the role

Nice to have

  • Previous experience scheduling in a healthcare, clinical, or surgery-based environment
  • Familiarity with Ophthalmology services or surgical scheduling would be an advantage
  • Experience working with self-employed contractors and staffing agencies

What we offer

  • Competitive salary based on experience
  • Central Glasgow office base
  • 29 days annual leave
  • Opportunity to be part of a growing and innovative healthcare organisation
  • Ongoing training and development
  • Discounts on group services
  • Workplace pension
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