Surety Senior Account Manager

• Adhere to Brown & Brown's compliance standards and procedures, including meticulous documentation, timely responses, processing timelines, professional conduct and client satisfaction
• Serve as a primary point of contact, promptly responding to customer and carrier inquiries via email and phone, providing expert guidance and solutions
• Independently manage a dedicated portfolio (size subject to volume and account type), demonstrating full ownership of client relationships, bond cycles, and complete submissions to underwriters
• Perform duties both independently and collaboratively within a team environment
• Process all requests promptly and efficiently, in areas of bonds, endorsements, audits, accounting/billing, and coordinate of claims/loss control services
• Gather and compile customer information to prepare new bond submissions for existing accounts with surety companies
• Respond promptly to customers and carrier inquiries via email and phone
• Manage bond renewals and generate invoices
• Maintain and update surety files to ensure ongoing underwriting compliance
• Review bonds for accuracy and completeness
• Execute bonds under Power of Attorney and submit final bond documentation to surety companies
• Undertake other assigned duties and special projects
• Demonstrate a proactive approach in managing tasks and resolving issues
• Participate in training and development activities to maintain current skills and licensing

• Must have and maintain a current Property & Casualty license
• Bachelor’s Degree (BA/BS) or equivalent
• Minimum of Three (3) experience in a Surety Account Manager role and 5 years’ experience in the Surety field
• Solid knowledge and understanding of surety best practices, current legislation, rules, laws, and other regulations
• Familiarity with contracts and their provisions
• Fluent with Microsoft Windows, Office 365, Word, and Excel

AMS360, Erlon, or ImageRight experience is preferred or demonstrates ability to learn software program at an accelerated pace

• Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• ESPP
• 401k
• Student Loan Assistance
• Tuition Reimbursement
• Free Mental Health & Enhanced Advocacy Services
• Paid Time Off, Holidays, Preferred Partner Discounts and more