CrawlJobs Logo

Supporter Experience Executive

jobs.360resourcing.co.uk Logo

360 Resourcing Solutions

Location Icon

Location:
United Kingdom , Rugby

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

12.60 GBP / Hour
Save Job
Save Icon
Apply Position

Job Description:

This role will provide a first-class experience to the charities supporters via all channels of communication, dealing with their enquiries or complaints efficiently and responsibly. The role will manage multiple mailboxes, obtain and evaluate relevant information, and maintain supporters' contact records in the database. The Executive will develop rapport with supporters to increase their loyalty to the cause and retain or increase their support, process and acknowledge donations and provide administrative and fulfilment support to all fundraising campaigns and events.

Job Responsibility:

  • Provide a first-class experience to the charities supporters via all channels of communication, dealing with their enquiries or complaints efficiently and responsibly
  • Manage multiple mailboxes, obtain and evaluate relevant information, and maintain supporters' contact records in the database
  • Develop rapport with supporters to increase their loyalty to the cause and retain or increase their support
  • Process and acknowledge donations
  • Provide administrative and fulfilment support to all fundraising campaigns and events

Requirements:

  • Customer service experience through multiple communication channels, including face to face, live chat and phone
  • Experience of using Microsoft 365 suite
  • Knowledge of customer/supporter service principles and practices
  • Comfortable working in a fast paced, changing, dynamic environment
  • Knowledge of data protection principles
  • Ability to showcase good personal & professional organisation
What we offer:
  • Enhanced annual leave, with even more added as your service grows
  • Additional annual leave purchase options
  • Core working hours 10:00am – 15:00 pm
  • Enhanced sick pay
  • Life assurance
  • Blue Light Card eligibility and access to generous discount schemes
  • A supportive, purpose-driven team
  • Access to our comprehensive Employee Assistance Programme

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Parttime
Work Type:
Hybrid work
Icon
360 Resourcing Solutions - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Supporter Experience Executive

Executive Support Officer

We're extremely excited and honoured to be recruiting for a new Executive Suppor...
Location
Location
United Kingdom , Canterbury
Salary
Salary:
30000.00 - 31796.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a similar position requiring discretion and executive level support
  • Strong administrative background able to work at complex tasks
  • Excellent IT skills including but not limited to Microsoft teams, word, excel and power point
  • Proof reading documents and correspondence to a high standard
  • Information gathering and analysis skills with attention to detail and accuracy
  • High degree of numeracy
  • Experience of events management
  • Experience in the use of databases such as Access
Job Responsibility
Job Responsibility
  • Provide high quality administrative support including managing email inboxes, expense processing, drafting reports, letters, and other correspondence on behalf of the Leadership Team
  • Extensive diary management
  • Act as a first point of contact with internal and external stakeholders, dealing with correspondence and phone calls on a routine basis
  • Answer general questions, filtering routine matters to appropriate parties and follow up to ensure any action needed is taken
  • Organise international travel and/or accommodation arrangements as may be required from time to time
  • Support the Executive Support Manager in ensuring line managers are briefed prior to attending meetings to understand expectations, duty, and role
  • Undertake research and prepare briefing papers as directed by the Executive Support Manager
  • Participate in wider administrative support and cover arrangements as required including events management and reception duties
  • Provide occasional high-level administrative support to the Heads of departments when requested and agreed
  • Organise, attend and minute high level complex and sensitive meetings
What we offer
What we offer
  • Stunning view from your desk
  • A friendly and supportive team
  • A real focus on events organising in this role
  • The opportunity to develop your skills
  • A fantastic, engaging and positive Head of HR
  • 25 days annual leave
  • Close to shops, restaurants and the River Stour
  • Fulltime
Read More
Arrow Right

Executive Support Officer

We're extremely excited and honoured to be recruiting for a new Executive Suppor...
Location
Location
United Kingdom , Canterbury
Salary
Salary:
30000.00 - 31796.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a similar position requiring discretion and executive level support
  • Strong administrative background able to work at complex tasks
  • Excellent IT skills including but not limited to Microsoft teams, word, excel and power point
  • Proof reading documents and correspondence to a high standard
  • Information gathering and analysis skills with attention to detail and accuracy
  • High degree of numeracy
  • Experience of events management
  • Experience in the use of databases such as Access
Job Responsibility
Job Responsibility
  • Provide high quality administrative support including managing email inboxes, expense processing, drafting reports, letters, and other correspondence on behalf of the Leadership Team
  • Extensive diary management
  • Act as a first point of contact with internal and external stakeholders, dealing with correspondence and phone calls on a routine basis
  • Answer general questions, filtering routine matters to appropriate parties and follow up to ensure any action needed is taken
  • Organise international travel and/or accommodation arrangements as may be required from time to time
  • Support the Executive Support Manager in ensuring line managers are briefed prior to attending meetings to understand expectations, duty, and role
  • Undertake research and prepare briefing papers as directed by the Executive Support Manager
  • Participate in wider administrative support and cover arrangements as required including events management and reception duties
  • Provide occasional high-level administrative support to the Heads of departments when requested and agreed
  • Organise, attend and minute high level complex and sensitive meetings
What we offer
What we offer
  • Stunning view from your desk
  • A friendly and supportive team
  • A real focus on events organising in this role
  • The opportunity to develop your skills
  • A fantastic, engaging and positive Head of HR
  • 25 days annual leave
  • Close to shops, restaurants and the River Stour
  • Fulltime
Read More
Arrow Right

Executive Support Officer

We're extremely excited and honoured to be recruiting for a new Executive Suppor...
Location
Location
United Kingdom , Canterbury
Salary
Salary:
30000.00 - 31796.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a similar position requiring discretion and executive level support
  • Strong administrative background able to work at complex tasks
  • Excellent IT skills including but not limited to Microsoft teams, word, excel and power point
  • Proof reading documents and correspondence to a high standard
  • Information gathering and analysis skills with attention to detail and accuracy
  • High degree of numeracy
  • Experience of events management
  • Experience in the use of databases such as Access
Job Responsibility
Job Responsibility
  • Provide high quality administrative support including managing email inboxes, expense processing, drafting reports, letters, and other correspondence on behalf of the Leadership Team
  • Extensive diary management
  • Act as a first point of contact with internal and external stakeholders, dealing with correspondence and phone calls on a routine basis
  • Answer general questions, filtering routine matters to appropriate parties and follow up to ensure any action needed is taken
  • Organise international travel and/or accommodation arrangements as may be required from time to time
  • Support the Executive Support Manager in ensuring line managers are briefed prior to attending meetings to understand expectations, duty, and role
  • Undertake research and prepare briefing papers as directed by the Executive Support Manager
  • Participate in wider administrative support and cover arrangements as required including events management and reception duties
  • Provide occasional high-level administrative support to the Heads of departments when requested and agreed
  • Organise, attend and minute high level complex and sensitive meetings
What we offer
What we offer
  • Stunning view from your desk
  • A friendly and supportive team
  • A real focus on events organising in this role
  • The opportunity to develop your skills
  • A fantastic, engaging and positive Head of HR
  • 25 days annual leave
  • Close to shops, restaurants and the River Stour
  • Fulltime
Read More
Arrow Right

Senior Executive Support Engineer

Atlassian Corporate Engineering (ACE) is looking for a Senior Executive Support ...
Location
Location
United States , Seattle
Salary
Salary:
163500.00 - 262700.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field preferred
  • 7+ years of experience in technical support, with a significant focus on supporting executive-level clients
  • Deep understanding of various operating systems (Windows, macOS, iOS, Android), hardware, software, and networking concepts
  • Extensive experience with Microsoft Office Suite, collaboration tools (e.g., Slack, Microsoft Teams), video conferencing solutions (e.g., Zoom, Webex), and mobile device management (MDM) solutions
  • Strong troubleshooting and problem-solving skills with the ability to identify and resolve complex technical issues quickly and efficiently
  • Excellent communication (written and verbal), interpersonal, and customer service skills
  • Ability to work independently and as part of a team
  • Strong organizational skills and attention to detail
  • Ability to maintain confidentiality and discretion
  • Experience with IT security best practices and protocols
Job Responsibility
Job Responsibility
  • Provide comprehensive technical support to C-suite executives across all devices (laptops, desktops, mobile devices, tablets, etc.), operating systems (Windows, macOS, iOS, Android), and applications (Microsoft Office Suite, collaboration tools, video conferencing, etc.)
  • Proactively anticipate and address potential technical issues before they impact executive productivity
  • Manage and prioritize support requests, ensuring timely resolution and clear communication throughout the process
  • Troubleshoot complex technical problems, escalating to specialized teams as needed, while maintaining ownership of the issue until resolution
  • Develop and maintain documentation for executive technology setups, configurations, and troubleshooting procedures
  • Collaborate with IT infrastructure and security teams to ensure the confidentiality, integrity, and availability of executive systems and data
  • Provide remote support using various tools and technologies
  • Travel occasionally to provide on-site support as needed
  • Maintain a high level of confidentiality and discretion regarding sensitive information
  • Stay up-to-date with the latest technology trends and proactively recommend solutions to enhance executive productivity and security
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
  • Fulltime
Read More
Arrow Right

Senior Executive Support Engineer

We are seeking a proactive and skilled Technical Support Engineer to provide ded...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field preferred, or equivalent practical experience
  • 3-5 years of experience in technical support, with exposure to supporting executive-level clients preferred
  • Solid understanding of operating systems (Windows, macOS, iOS, Android), hardware, software, and networking concepts
  • Experience with Microsoft Office Suite, collaboration tools (e.g., Slack, Microsoft Teams), and video conferencing solutions (e.g., Zoom, Webex)
  • Strong troubleshooting and problem-solving skills with the ability to identify and resolve technical issues efficiently
  • Excellent communication (written and verbal), interpersonal, and customer service skills
  • Ability to work independently and as part of a team
  • Strong organizational skills and attention to detail
  • Ability to maintain confidentiality and discretion
  • Basic understanding of IT security best practices
Job Responsibility
Job Responsibility
  • Provide direct technical support to executive-level users across various devices (laptops, desktops, mobile devices, tablets) and operating systems (Windows, macOS, iOS, Android)
  • Troubleshoot and resolve hardware and software issues, including network connectivity, application errors, and peripheral device problems
  • Manage and prioritize support requests, ensuring timely resolution and clear communication with executives
  • Assist in the setup and configuration of new devices and software for executive users
  • Document technical issues and resolutions in a clear and concise manner
  • Collaborate with other IT teams to escalate and resolve complex technical issues
  • Provide remote support using various tools and technologies
  • Maintain a high level of confidentiality and discretion regarding sensitive information
  • Provide basic training and guidance to executives on commonly used technologies and applications
  • Assist in maintaining an inventory of executive IT equipment
What we offer
What we offer
  • health coverage, paid volunteer days, wellness resources
  • Fulltime
Read More
Arrow Right

Executive Support Officer

Exciting Executive Support Opportunity! Our public sector client is gearing up f...
Location
Location
United Kingdom , Hull
Salary
Salary:
15.00 - 18.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a PA/EA, supporting senior-level executives
  • Previous public sector experience is desirable but not essential
  • Excellent diary management skills and a commitment to confidentiality
  • Exceptional organisational skills and the ability to work independently
  • A flexible attitude that allows for quick changes in focus
  • Strong interpersonal and communication skills, with an eye for detail
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
  • Experience in producing accurate, timely meeting minutes
Job Responsibility
Job Responsibility
  • Diary Management: organise complex schedules, prioritise workloads, and handle paperwork to keep the Executive team on track
  • Meeting Support: Act as Meeting Secretary by preparing documents, taking minutes, and following up on action items to ensure effective meetings
  • Information Management: Condense and filter communications, saving valuable time for the Directors
  • Liaison: Serve as the main point of contact for internal teams and external partners, ensuring seamless communication
  • Office Management: Oversee the setup of the office and daily operations to create a welcoming workplace
  • Event Coordination: Plan and coordinate internal and external events, making them memorable and efficient
  • Travel Arrangements: Book travel, hotels, and conferences with ease
What we offer
What we offer
  • Potential for a permanent position after the contract ends
  • Inclusive environment where everyone thrives
  • Support for adjustments during the application process
  • Fulltime
Read More
Arrow Right

Executive Support Officer

We are seeking a proactive and professional Executive Support Officer to provide...
Location
Location
United Kingdom , West London
Salary
Salary:
31.00 GBP / Hour
voxconsultants.com Logo
Vox Consultants
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience supporting senior executives, ideally in housing, public sector, or a fast-paced professional environment
  • Excellent organisational and time management skills, with the ability to prioritise effectively
  • Strong written and verbal communication skills
  • Ability to exercise discretion and maintain confidentiality
  • A proactive, adaptable, and solution-focused approach
Job Responsibility
Job Responsibility
  • Provide confidential and professional daily support to the Director of Housing
  • Serve as the first point of contact, managing communications with a wide range of stakeholders
  • Ensure smooth operation of the Housing DMT office, applying agreed systems, processes, and protocols
  • Manage the Director’s inbox, triaging and assessing enquiries efficiently
  • Draft responses on behalf of the Director, commission work from senior managers, and ensure timely completion
  • Act independently where required to support the Director’s priorities
  • Fulltime
Read More
Arrow Right

Executive Assistant, Product Support

As Executive Assistant to the VP, Product Support, you’ll be responsible for kee...
Location
Location
United States , San Francisco
Salary
Salary:
122000.00 - 260000.00 USD / Year
figma.com Logo
Figma
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in a sr administrative support role
  • Experience working in a fast-paced environment and can adapt quickly to changing demands
  • Stellar communication skills and can connect with a wide range of internal and external partners in person, virtually, and over email
  • Ability to shift gears and prioritize based on inbound of requests & workload volume
  • Dedication to being diligent, reliable, and maintaining the strictest confidentiality
  • Dedication to encouraging inclusivity and navigate initiative through an optimistic lens
Job Responsibility
Job Responsibility
  • Provide direct support to the VP and light assistance to their Directors on the leadership team
  • Act as the delegate signing off expenses, PO approval, and various other tooling as needed with careful attention to internal policy
  • Be a thought partner with a focus on team cohesion, operations, and planning
  • Identify areas to optimize VP’s time and make recommendations in regard to time management, prioritization, and business needs
  • Find opportunities for process optimization throughout team and company processes
  • Prepare and/or build content, presentations and key documents for the VP using Figma tools
  • Partner with the Strategic Program Manager to coordinate large scale planning for monthly and quarterly meetings, in-person leadership and full-team offsites, including working with external venues and internal team members
  • Cross functional partnership with Marketing and other internal teams to ensure alignment on projects, company achievements, and internal events
What we offer
What we offer
  • equity
  • health, dental & vision benefits
  • retirement with company contribution
  • parental leave & reproductive or family planning support
  • mental health & wellness benefits
  • generous PTO
  • company recharge days
  • a learning & development stipend
  • a work from home stipend
  • cell phone reimbursement
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Ireland Jobs Germany Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy