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Supporter Care Volunteer

United Kingdom, Welwyn Garden City · Job Posted June 29, 2026
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Job Description

We are looking for volunteers to support the Supporter Care Manager with Donor administration. We ask you to commit to at least one regular half-day weekday session on Wednesday, Thursday or Friday and session times are: AM: 9am - 1pm, PM: 1pm to 5pm. Training and support will be provided until feel confident to work on own initiative. We ask that our volunteers are: At least 16 years old, Live within an easy commute to the area, Interested in volunteering for at least 6 months for at least 3 hours per week.

Job Responsibility

  • Counting cash and cheques received at Head Office
  • The banking process in preparation for collection by G4S
  • Preparation of donation paperwork for input to Raiser's Edge
  • Input of donations to Raiser's Edge
  • Creating acknowledgement letters
  • Any other duties that fall reasonably within the scope of the role

Requirements

  • Keyboard/general PC skills
  • Good attention to detail
  • Happy to work as part of a team but equally comfortable in prioritising own tasks
  • Flexible in approach
  • A friendly and polite disposition
  • Smart appearance
  • Treats everyone with dignity and respect
  • Demonstrates a positive attitude

What we offer

  • Working with a friendly team and being part of the Isabel family
  • Support to improve your employability
  • Satisfaction in knowing that through your commitment you are contributing to providing more care to our patients
  • An opportunity to contribute to the ongoing development of the service and organisation
  • Comprehensive induction, training and support throughout the placement
  • Personal/Professional development and training is available
  • Opportunities to learn from long term volunteers and staff
  • Agreed upon travel expenses will be fully reimbursed

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