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Brook-St Hiredonline Logo Brook-St Hiredonline · Customer Service

Supporter Care Advisor

United Kingdom, Salford 24479.00 GBP / Year · Job Posted May 30, 2026
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Job Description

My client is currently seeking a Temporary Supporter Care Administrator to join their team in Salford. This role is ideal for someone with strong communication skills and an eye for detail, looking to make a positive impact while supporting the business.

Job Responsibility

  • Respond to inquiries from supporters, ensuring accurate and timely recording of details on the system
  • Provide exceptional customer service to enhance the service offered
  • Handle sensitive information with confidentiality, ensuring appropriate data protection
  • Share inspirational stories with supporters to encourage continued support
  • Make outbound calls to engage with supporters and promote campaigns
  • Manage administration of supporter requests, donation queries, and update personal details
  • Provide administrative support to the Supporter Care Team, including assistance with team projects and purchasing activities
  • Collect and input data, producing basic reports as needed
  • Handle sensitive legacy-related correspondence and assist with troubleshooting minor system issues
  • Greet visitors and ensure security protocols are followed

Requirements

  • Strong communication skills
  • An eye for detail

What we offer

Excellent company benefits

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