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Compassionate Care is a leading provider of diverse services throughout the UK, dedicated to supporting individuals with complex needs and learning disabilities. Our comprehensive offerings encompass supported living, residential emergency accommodation, and specialized step-down services for mental health care. At Compassionate Care, our mission is to instigate profound and enduring transformations in the lives of both adults and children. We empower those under our care to embrace independence and lead fulfilling lives, always upholding principles of dignity, autonomy, and self-worth. Driven by a commitment to excellence, we aspire to emerge as the most trusted and esteemed name in the care sector. We are resolute in our dedication to delivering reliable, compassionate support while setting unparalleled standards of service quality in the UK. Join us at Compassionate Care and be a part of a team that is passionate about making a positive impact on the lives of those we serve. We are looking for a Team Leader to join us, for the competitive salary of £31,000 per annum. 12 hour day shifts of 8am-8pm, working on a rolling rota of 4 on 4 off. You will provide support and companionship to a range of adults living in our supported living within Chester. Compassionate Care Group has a varied client base, each individual requiring different help and support with Mental Health, Autism and learning disabilities. You will be offering a supportive ear, calm presence whilst still bringing an element of fun into their daily activities and needs. You will be promoting independence with all our clients and enabling them to live an independent and fulfilling lifestyle. You must be self-motivated, and ensure the quality of support provided is consistent with current legislation. As a Team Leader you will provide leadership to the Care and support functions of the house and supervise the Care and support services within the house in accordance with agreed standards. At the moment the individuals being assessed have diagnosis of Mental Health, EUPD, Stroke / Brain Injury.
Job Responsibility
Develop effective working relationships with the First Line Manager
Participate in the development of the house's policies
Participate in the evaluation of the house's against agreed organisational goals, as well as business and quality objectives
Work to establish effective employer-employee relationships
Minimise legal risks
Participate in the maintenance of the house's management information systems
Assist in the implementation of Care Policies and Procedures
Act within the house's budget based on its objectives and within the projected revenue
Be involved in the implementation and maintenance of the house’s quality assurance programme
Assist in administration of an evaluation of the Care Standards and Care service provision
Systematically solve day-to-day problematical issues which arise
Oversee the operational running of their shift and their team in an absence of the First Line Manager
Report any issues witnessed or suspected as a matter of urgency to your First Line Manager or their First Line Manager in absence of your First Line Manager
Requirements
NVQ Level 2 Health and Social Care / The Care Certificate / NVQ Level 3 Health and Social Care or willing to work towards it
L2 Medication
L2 Safeguarding
L2 Autism and / or mental health
Previous experience within supported living
Experience with Mental Health, Autism or Learning Disabilities in a work setting
Natural sense of empathy and good common sense
Understanding of others who may display behaviours that can present challenges
Great organisational skills and ability to think outside the box
Nice to have
Driver with access to own vehicle
What we offer
28 days annual leave
Paid induction programme
Structured career development programme
Fully funded Care Certificate
Employee Assistance Programme offering counselling and other support services
Refer a friend bonus - £250 (Terms & Conditions apply)