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Supported Living Team Leader

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360 Resourcing Solutions

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Location:
United Kingdom , Chadderton

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Category:

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Contract Type:
Employment contract

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Salary:

13.52 GBP / Hour

Job Description:

Are you passionate about empowering others to live full, independent, and meaningful lives? If you’re caring, compassionate, and committed to making a positive impact, we’d love to hear from you. At Stepping Stones Services we are proud to be part of the Optimo Care Group. With over 1,500 dedicated employees across multiple regions, we work in partnership with local authorities, healthcare providers, and care professionals to deliver outcome-focused, person-centred care. Whether it’s homecare, supported living, or complex needs support, we provide tailored solutions that truly make a difference. Stepping Stones Services is a trusted and compassionate provider of health and social care services. We support individuals in their own homes, assisting those with a variety of health needs, including learning disabilities, mental health issues, physical disabilities, and those requiring assistance with personal care. You will be supporting and managing the care of a lady living in her own single tenancy, receiving 2:1 support. She has a warm and chatty personality, uses a wheelchair, and requires assistance with personal care. This lady has a diagnosis of mental health needs including Emotionally Unstable Personality Disorder (EUPD), Non-Epileptic Attack Disorder, and other complex care requirements. We are looking for a Team Leader who can ensure she receives proactive, person-centred support that promotes independence and empowers her to develop basic daily living skills. The ideal candidate will show initiative and be committed to helping her work towards her personal goals, including further education, employment opportunities, and an active social life. As a Team Leader you will be responsible for overseeing the smooth running of our supported living services. You will play an essential role in the daily operations, ensuring that both the individuals we support and the team are provided with the highest standard of care.

Job Responsibility:

  • Overseeing the running of the service(s): Managing day-to-day operations and ensuring that services are delivered in line with care plans
  • Managing and administering medication: Ensuring the accurate recording and administration of medication as per company policies and procedures
  • Completing checks and audits: Conducting regular checks and audits to ensure compliance with care standards and safety protocols
  • Supporting the team: Offering guidance and support to the support workers, and ensuring they are delivering quality care
  • Assisting with double-up work: Providing support with two-person care as required
  • Completing handover and signing off PRN medication: Ensuring effective communication during shift handovers and documenting the use of as-required medication
  • Providing additional support when needed: Supporting individuals who require extra care, particularly when responders are needed following challenging behaviour or restraint incidents
  • Supporting outside the home setting: You may be required to support individuals outside of their home, including in hospital, on holidays, or even at a police station if necessary
  • Reporting to the Service Manager: You will report directly to the Service Manager and ensure effective communication within the team

Requirements:

  • Experience in a team leader/ senior support worker or similar role within the health and social care sector
  • Strong leadership and team management skills
  • Excellent communication skills with the ability to provide clear and detailed handovers
  • Experience with medication management and knowledge of health and safety regulations
  • Ability to manage challenging situations with empathy and professionalism
  • A commitment to person-centred care and ensuring the dignity of those supported
  • Ability to work well independently and as part of a team
  • NVQ Level 3 in Health and Social Care (or equivalent) is highly desirable
  • Flexibility and willingness to support people outside the home setting when necessary
  • Weekend availability (every other weekend)
  • Driving essential
What we offer:
  • Flexible Working: Full-time, permanent contracts with flexibility to accommodate work-life balance
  • Comprehensive Training: Optimo learning academy - Ongoing training and development to help you grow within the role and the company
  • Career Progression: Opportunities for career advancement within our growing organisation
  • Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care
  • Employee Assistance Program: Everyone receives the health assured EAP, ensuring professional support is always available for whatever life throws at you, because your wellbeing matters
  • Reward Gateway - Whether it is giving thanks to colleagues, celebrating meaningful anniversaries, or saving money on your day-to-day spending, our reward and recognition platform provides you with access to a wide range of non-salary benefits and genuine shopping discounts
  • £250 Refer-a-Friend Scheme: Receive a £250 bonus when you refer someone who successfully joins the team

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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