Supported Living Team Leader

• Overseeing the running of the service(s): Managing day-to-day operations and ensuring that services are delivered in line with care plans
• Managing and administering medication: Ensuring the accurate recording and administration of medication as per company policies and procedures
• Completing checks and audits: Conducting regular checks and audits to ensure compliance with care standards and safety protocols
• Supporting the team: Offering guidance and support to the support workers, and ensuring they are delivering quality care
• Assisting with double-up work: Providing support with two-person care as required
• Completing handover and signing off PRN medication: Ensuring effective communication during shift handovers and documenting the use of as-required medication
• Providing additional support when needed: Supporting individuals who require extra care, particularly when responders are needed following challenging behaviour or restraint incidents
• Supporting outside the home setting: You may be required to support individuals outside of their home, including in hospital, on holidays, or even at a police station if necessary
• Reporting to the Service Manager: You will report directly to the Service Manager and ensure effective communication within the team

• Experience in a team leader/ senior support worker or similar role within the health and social care sector
• Strong leadership and team management skills
• Excellent communication skills with the ability to provide clear and detailed handovers
• Experience with medication management and knowledge of health and safety regulations
• Ability to manage challenging situations with empathy and professionalism
• A commitment to person-centred care and ensuring the dignity of those supported
• Ability to work well independently and as part of a team
• Flexibility and willingness to support people outside the home setting when necessary
• Weekend availability (every other weekend)
• Driving essential

NVQ Level 3 in Health and Social Care (or equivalent) is highly desirable

• Flexible Working: Full-time, permanent contracts with flexibility to accommodate work-life balance
• Comprehensive Training: Optimo learning academy - Ongoing training and development to help you grow within the role and the company
• Career Progression: Opportunities for career advancement within our growing organisation
• Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care
• Employee Assistance Program: Everyone receives the health assured EAP, ensuring professional support is always available for whatever life throws at you, because your wellbeing matters
• Reward Gateway - Whether it is giving thanks to colleagues, celebrating meaningful anniversaries, or saving money on your day-to-day spending, our reward and recognition platform provides you with access to a wide range of non-salary benefits and genuine shopping discounts
• £250 Refer-a-Friend Scheme: Receive a £250 bonus when you refer someone who successfully joins the team