Supported Living Service Manager Job at Accomplish (Merthyr Tydfil)

Supported Living Service Manager

As the Service Manager you will have day to day responsibility for the managemen...

Location

United Kingdom , Poole

Salary:

45000.00 GBP / Year

Accomplish

Expiration Date

Until further notice

Requirements

Experienced as a Service Manager within Supported Living
Must hold a NVQ 5 in Health and Social Care
Must be able to register with CQC
Multi-Site Experience
Able to manage dispersed teams
Committed to supporting people to live lifestyles of their choosing
Broad experience of managing people, service and quality within Mental Health and Learning Disabilities
Maintain accurate and clear records
Financial and/or budgetary experience
Excellent time management and organisational skills and the ability to work on own initiative

Job Responsibility

Day to day responsibility for the management of staff to ensure the delivery of person-centered support services for adults with a range of needs including learning disabilities, mental health conditions and associated complex care needs in their own home

What we offer

Bonus Scheme - Earn 21% of your salary
Annual Leave - 32 Days annual leave, inclusive of bank holidays
Career Progression
DBS Check – we cover the cost of your DBS check and subsequent renewals
Ongoing Training and Development
Pension Scheme
Wellbeing Support, Advice and Guidance – via our Employee Assistance Program
Staff Referral Scheme – earn a generous bonus for spreading the word and referring a friend
EPIC Awards – monthly recognition
Discounts at Highstreet retailers, days out, gifts, holidays and even when buying a car – available via a Blue Light card and out HAPI app

Fulltime

16 Plus Supported Living Support Worker

We’re looking for a compassionate, dedicated, and proactive Supported Living Wor...

Location

United Kingdom , Bridgwater

Salary:

31199.00 - 33176.00 GBP / Year

Empower Family Group

Expiration Date

Until further notice

Requirements

Ability to communicate clearly and effectively, both written and verbally
Compassionate, patient, and resilient approach
Ability to work independently and as part of a team
Willingness to work flexible hours, including evenings and weekends
Enhanced DBS check (or willingness to obtain)
Able to lone work
A full UK Driving Licence, and access to a reliable car
Knowledge of safeguarding, child protection, and risk management

Job Responsibility

Support Young People: Provide high-quality, person-centred support based on individual support and pathway plans
Promote Independence: Encourage and support young people to develop essential life skills such as budgeting, cooking, cleaning, and maintaining a tenancy
Support Education and Employment: Help young people access, reengage or remain in education or employment
Safeguarding: Remain vigilant to risks and concerns, following safeguarding protocols and reporting concerns promptly at all times
Build Positive Relationships: Establish trusting and professional relationships with young people, acting as a positive role model and maintaining appropriate boundaries
Emotional Support: Offer guidance and emotional support to help young people manage their emotions, behaviour, and mental health
Record Keeping: Maintain accurate and timely records of daily logs, incidents, monthly reports, keywork sessions, risk assessments, and support plans
Multi-Agency Working: Liaise with social workers, education providers, mental health services, and other professionals to ensure cohesive and effective support
Promote Meaningful Routines: Assist young people in planning and engaging in healthy daily routines that support wellbeing and structure
Crisis Management: Respond effectively and calmly to challenging behaviour and crisis situations, using approved de-escalation techniques where appropriate

What we offer

Ongoing training and development opportunities, including a fully funded Level 4 Diploma in Children, Young People, and Families Practitioner
Supportive and inclusive team environment
Opportunities for career progression
Access to Employee Assistance Programme
Staff Discount site
Pension scheme

Fulltime

Service Level Manager

At Sopra Steria’s OptimAI team, we help customers optimize and simplify core ope...

Location

Belgium , Brussels

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Proven experience in service delivery, service level management, or IT support in an enterprise environment
Familiarity with ITIL principles and continuous improvement methodologies
Ability to translate customer needs into actionable service and operational improvements
Strong communication and stakeholder management skills
Experience supporting complex or business-critical software applications is a strong asset
Hands-on experience with ITSM tools (e.g., 4me, ServiceNow, or similar)
Languages: Dutch and English are required
French is a plus.

Job Responsibility

Ensure operational continuity and SLA-compliant service delivery across your customer portfolio
Guide CuCa consultants in their daily execution and customer interactions
Lead service review meetings and communicate clearly through reports and dashboards
Align third-party services with contractual and technical standards
Identify and drive continuous service improvements, both operational and strategic
Act as a trusted advisor, spotting opportunities for system-wide optimizations beyond CuCa scope
Contribute to our ambition to evolve towards intelligent support services, including AI-driven capabilities
Promote knowledge sharing and ensure the Customer Knowledge Base remains a living reference
Provide input for budget follow-up and support contract renewals
Guide the onboarding of new customers, ensuring a smooth transition into operational support.

What we offer

Mobility options (including a company car)
Insurance coverage
Meal vouchers
Eco-cheques
Continuous learning opportunities through the Sopra Steria Academy
Team events.

Supervisor Support Services

To provide supervision and coordination of support services during the transitio...

Location

United States , Farmington Hills

Salary:

Not provided

Sisters of Mercy of the Americas, Inc.

Expiration Date

Until further notice

Requirements

Associate or higher college degree
Minimum of two years’ experience with project/office management
Minimum of two years’ experience with staff supervision
Ability to cultivate effective working relationships with a broad range of employees and external contacts
Solid computer skills
Strong organizational skills and ability to establish priorities
Capable of displaying strong self-motivation and sound decision-making ability
Excellent communication skills, both oral and written
Demonstrated leadership abilities

Job Responsibility

Provide oversight to maintain the facility until turned over to new property owner
Provide oversight to maintain the duplex
Contract and coordinate with community venders for preventive maintenance, maintenance, snow removal, lawn care and landscaping in compliance with the License Agreement with Farmington Hills Senior Living
Execute the Emergency Plan for Sisters when needed
Work with Mercy High School staff overseeing the Conservancy until transfer of Conversancy is finalized
Coordinate with the Rose Senior Living construction management and the residents when there is an interruption in utility services due construction
Plan and implement the removal of equipment and furnishing in order to close of the facility
Perform office duties inclusive of processing bill payment
Provide supervision of the staff
work schedules, payroll, performance, communication and assuring continuity of these services when staff are not available

Fulltime

Order Management Support

Good customer service does not stop with the offer. It continues until the order...

Location

France , Paris

Salary:

Not provided

Bachmann Chemical and Engineering

Expiration Date

Until further notice

Requirements

Studies in order management/sales administration, or similar training (minimum BTS)
2 to 3 years of experience in order processing or back-office
Customer focus and good communication skills
Organized, proactive, and able to work in a team
Work independently, in Paris office and sometimes from home
Good MS Office skills
CRM experience is a plus
Fluent in French and intermediate English (B1 or better)
You live in the Paris area

Job Responsibility

Support order management activities for BACHMANN France (France and Luxembourg)
First contact for customers and partners
Follow the order process – from entry to delivery
Update customer data in Microsoft Dynamics and CRM
Ensure smooth communication and excellent service
Communicate in English with support services and colleagues from other subsidiaries

What we offer

Join a growing international team with an open and friendly culture
Work on a first-name basis from day one
Teamwork and respect matter
Learn from each other
Celebrate success together
Keep a great team spirit

Fulltime

Customer Support Manager

We are currently recruiting an exciting opportunity on our direct client team. Y...

Location

United Kingdom , London

Salary:

33000.00 GBP / Year

Transact

Expiration Date

Until further notice

Requirements

Client facing experience within financial services
Commitment to provide excellent customer service
Attuned to diverse client needs and capable of adapting approach accordingly
High degree of accuracy and close attention to detail
Understanding of some of the key financial products and wrappers that we work with

Job Responsibility

Answering calls and live chats from clients promptly, providing them with high quality service
Aiming to supply all the information needed on the first contact efficiently and accurately
Being alert to fraud attempts and taking care to safeguard our client’s investments and data
Identifying and registering vulnerable clients to ensure appropriate support and oversight
Being aware of and sensitive to different client’s needs and adapting approach accordingly
Always look for ways to improve our service, reduce errors and individual or team efficiency

What we offer

Company discretionary bonus
Excellent pension contributions
Attractive staff share scheme
BUPA health insurance
Buying and selling of annual leave
Sponsorship of relevant professional qualifications

Fulltime

Manager Shared Living

Lead a team that shares BRAVE values. Support people with disabilities to live l...

Location

Australia , Wodonga

Salary:

Not provided

Aruma

Expiration Date

Until further notice

Requirements

At least five years' experience in a middle management role, ideally within disability services
Relevant tertiary qualifications such as a Diploma in Individual Support, Certificate IV in Individual Support or Business Management, or equivalent
A strong commitment to human rights and delivering outstanding customer service
Skilled in mentoring, coaching and developing high-performing teams
Exceptional communication skills and the ability to inspire others
Empathy, compassion and a genuine understanding of diverse perspectives
A collaborative approach and a natural ability to bring out the best in people
Applicants must have the right to work in Australia

Job Responsibility

Lead and inspire a dedicated team to deliver high-quality disability services
Provide ongoing coaching and development opportunities to build a motivated, high-performing team
Manage budgets, rosters and team performance to meet strategic priorities
Champion human rights and person-centred practices in all aspects of service delivery
Coordinate multiple systems and processes to ensure operational success

What we offer

Salary packaging benefits up to $15,900 plus an additional $2,650 for meals and entertainment
Fitness Passport for subsidised gym memberships
Employee Assistance Program offering confidential support services
Discounts on health insurance through Bupa
Recognition and rewards through BRAVE Reviews and annual BRAVE Awards

Fulltime

Manager Shared Living

Manager role overseeing Home & Living services in Townsville, guiding passionate...

Location

Australia , Townsville

Salary:

Not provided

Aruma

Expiration Date

Until further notice

Requirements

At least 5 years of experience in a middle management role
Proven ability to lead and inspire teams, ideally in the disability services sector
Relevant tertiary qualifications such as Diploma in Individual Support, Cert IV in Individual Support/Business Management or equivalent
Strong passion for human rights and outstanding customer service
Exceptional communication skills
Ability to mentor, coach and develop high-performing teams
Leadership with empathy, compassion and deep understanding of diverse perspectives
Excel in team collaboration

Job Responsibility

Team leadership and management of dedicated team to deliver high-quality disability services
Provide ongoing coaching, mentoring and development opportunities for team
Take ownership of key management responsibilities including budgets, rosters and team performance
Champion human rights-based, person-centred practices
Navigate and lead multiple systems ensuring effective coordination and communication

What we offer

Salary packaging with tax-free living expenses up to $15,900 annually
Additional $2,650 for meals and entertainment each year
Subsidised gym membership through Fitness Passport
Employee Assistance Program with free confidential support services
Discounted health insurance through Bupa
Recognition and rewards programs including BRAVE Reviews and annual BRAVE Awards

Fulltime

Supported Living Service Manager

Accomplish

Location:
United Kingdom , Merthyr Tydfil

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 29, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Supported Living Service Manager