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Supported Living Service Manager

United Kingdom, Merthyr Tydfil 40000.00 GBP / Year · Job Posted January 29, 2026
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Job Description

We're looking for a Supported Living Manager who brings more than just experience- someone who leads with integrity, humility, and a deep understanding of what outstanding care truly looks like. You'll be overseeing and supporting sites predominantly across the Merthyr area.

Job Responsibility

  • Overseeing and supporting sites predominantly across the Merthyr area
  • Shaping lives of both the people in our care and the team around you
  • Being a leader, an advocate, and a driving force for positive change

Requirements

  • Experienced as a Service Manager or Deputy Manager within Supported Living
  • Must hold a QCF 3 and be working towards QCF 5
  • Must be able to register with Social Care Wales
  • Support with the growth of the portfolio
  • Able to manage dispersed teams
  • Committed to supporting people to live lifestyles of their choosing
  • Broad experience of managing people, service and quality within Mental Health and Learning Disabilities
  • Maintain accurate and clear records
  • Financial and/or budgetary experience
  • Excellent time management and organisational skills and the ability to work on own initiative
  • Able to promote and maintain independence, choice and respect
  • Good awareness of CIW legislation, updates, changes and best practice

What we offer

  • Bonus Scheme - Earn 21% of your salary
  • Mileage- Between Head Office and service sites
  • Clinical & Specialist Advice- Your home will have an assigned team of Clinical and Specialist Advisors who are dedicated to your region
  • Annual Leave - 32 Days annual leave, inclusive of bank holidays
  • Career Progression – We have a whole world of opportunities available within the group
  • DBS Check – we cover the cost of your DBS check and subsequent renewals
  • Ongoing Training and Development – Supported by our award winning Learning and Development Team
  • Enhanced Maternity and Paternity- When you want to start or grow your own family and feel financially secure
  • Festive Gift- Our way of saying "Thank you!" for your hard work at Christmas
  • Pension Scheme – start growing that pot for a healthy and happy retirement
  • Wellbeing Support, Advice and Guidance – via our Employee Assistance Program though an online portal or over the telephone
  • Staff Referral Scheme – earn a generous bonus for spreading the word and referring a friend to join our team
  • EPIC Awards –All of our employees are EPIC in our eyes and do some incredible things each and every day
  • Discounts at Highstreet retailers, days out, gifts, holidays and even when buying a car – available via a Blue Light card
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