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Supported Living Service Manager

United Kingdom, Poole 45000.00 GBP / Year · Job Posted December 14, 2025
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Job Description

As the Service Manager you will have day to day responsibility for the management of staff to ensure the delivery of person-centered support services for adults with a range of needs including learning disabilities, mental health conditions and associated complex care needs in their own home. Our Supported Living portfolio is currently "Good" in all areas with CQC.

Job Responsibility

Day to day responsibility for the management of staff to ensure the delivery of person-centered support services for adults with a range of needs including learning disabilities, mental health conditions and associated complex care needs in their own home

Requirements

  • Experienced as a Service Manager within Supported Living
  • Must hold a NVQ 5 in Health and Social Care
  • Must be able to register with CQC
  • Multi-Site Experience
  • Able to manage dispersed teams
  • Committed to supporting people to live lifestyles of their choosing
  • Broad experience of managing people, service and quality within Mental Health and Learning Disabilities
  • Maintain accurate and clear records
  • Financial and/or budgetary experience
  • Excellent time management and organisational skills and the ability to work on own initiative
  • Able to promote and maintain independence, choice and respect
  • Good awareness of CQC legislation, updates, changes and best practice

Nice to have

Support with the growth of the portfolio

What we offer

  • Bonus Scheme - Earn 21% of your salary
  • Annual Leave - 32 Days annual leave, inclusive of bank holidays
  • Career Progression
  • DBS Check – we cover the cost of your DBS check and subsequent renewals
  • Ongoing Training and Development
  • Pension Scheme
  • Wellbeing Support, Advice and Guidance – via our Employee Assistance Program
  • Staff Referral Scheme – earn a generous bonus for spreading the word and referring a friend
  • EPIC Awards – monthly recognition
  • Discounts at Highstreet retailers, days out, gifts, holidays and even when buying a car – available via a Blue Light card and out HAPI app
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