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JOB TITLE: SUPPORTED HOUSING WORKER LOCATION: LANCASTER SALARY: £13.25PHR SHIFT PATTERN: FULL AND PART TIME AVALIABLE SUPPORTED HOUSING WORKER , LANCASTER, UK A LEADING HOUSING PROVIDER DEDICATED TO TRANSFORMING LIVES THROUGH QUALITY SUPPORTED ACCOMMODATION AND COMMUNITY SERVICES. OUR PROJECT IN LANCASTER OFFERS A WELCOMING ENVIRONMENT FOR INDIVIDUALS EXPERIENCING HOMELESSNESS, PROVIDING TAILORED SUPPORT TO HELP RESIDENTS REGAIN INDEPENDENCE AND STABILITY. WE PRIDE OURSELVES ON FOSTERING A COMPASSIONATE, INCLUSIVE WORKPLACE WHERE YOUR SKILLS CAN MAKE A MEANINGFUL DIFFERENCE. JOIN US AND BE PART OF A DEDICATED TEAM COMMITTED TO POSITIVE SOCIAL IMPACT AND PROFESSIONAL GROWTH.
Job Responsibility
Provide compassionate support and guidance to residents in a supported housing environment, ensuring their safety and wellbeing
Monitor and review each resident's progress, developing personalised support plans to facilitate their journey towards independent living
Assist residents in accessing move-on accommodation and other community resources when they are ready to transition
Maintain accurate and up-to-date records of resident interactions, progress, and support plans in accordance with organisational policies
Ensure the safety and security of the accommodation units, including adherence to health and safety regulations
Work collaboratively with colleagues, external agencies, and stakeholders to deliver holistic support services
Respond effectively to emergencies and provide 24-hour cover as part of a committed team
Promote a positive, respectful environment that encourages resident engagement and independence
Requirements
Previous experience working within supported housing, social care, or related fields is desirable
Relevant qualifications such as Level 3 Diploma in Housing, Social Care, or equivalent are preferred
Strong interpersonal and communication skills, with the ability to build rapport and support diverse individuals
Ability to work independently and as part of a team, demonstrating flexibility and resilience
Knowledge of safeguarding procedures, health and safety regulations, and confidentiality requirements
Competence in record-keeping and report writing using standard IT systems
Empathy, patience, and a non-judgmental attitude towards residents' circumstances
Ability to respond effectively in emergency situations and work flexible hours, including overnight shifts if required
Nice to have
Previous experience working within supported housing, social care, or related fields
Relevant qualifications such as Level 3 Diploma in Housing, Social Care, or equivalent