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Supported Housing Officer

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360 Resourcing Solutions

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Location:
United Kingdom , Coventry

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

36149.00 GBP / Year
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Job Description:

The Gateway provides short-term supported accommodation for single people over 18 years who are homeless or at risk of homelessness. The Supported Housing Officer role has two clear purposes – the delivery of intensive housing management and delivery of person-centred support.

Job Responsibility:

  • Work with residents to develop financial, life and tenancy skills, increase resilience and confidence, and promote independence
  • Prevent homelessness, sustain accommodation, and support residents in achieving positive move-on opportunities into independent accommodation to improve their life chances and build a foundation for life
  • Demonstrate excellent communication, negotiation and interpersonal skills, enabling you to build positive professional relationships with residents and partner agencies
  • Work collaboratively to provide holistic support and promote resident engagement and wellbeing

Requirements:

  • Experience of working with vulnerable adults in a community setting or supported housing
  • Have previous experience in Housing Management and Support
  • CIH Level 3 or willingness to undertake qualification
  • Empathetic, positive, optimistic and solutions-focused in everything you do even in the face of challenges
  • Believe passionately in the social value derived from delivering outstanding services to Citizen customers and colleagues
What we offer:
  • Annual leave starts at 26 days per year plus bank holidays
  • Annual leave purchase scheme – option to buy up to an additional 5 days per year
  • Enhanced family leave (maternity, paternity and adoption)
  • Organisational sick pay
  • Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match
  • Competitive Salary
  • Health and Wellness: Comprehensive health insurance and wellness programs
  • Work-Life Balance: Flexible working hours and generous leave policies
  • Employee Development: Access to training programs and career development resources

Additional Information:

Job Posted:
January 05, 2026

Expiration:
January 08, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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