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We are a small specialist team providing high quality evidence-based care. To achieve this we need professionals who take pride in their work, have attention to detail and are skilled and knowledgeable. But most of all we want people who care. As a support worker you will work within a small team of nurses, social workers and assistant practitioners to work with those service users who don't engage in mainstream mental health services and have a diagnosis of severe and enduring mental health problems as well as substance and alcohol issues. You will work within the Assertive Outreach ethos of a team approach where all staff see all service users, and work to deliver planned care packages and to provide evidence based intervention
Job Responsibility:
Visit service users in their homes or in other community settings to provide practical support with activities of daily living
Build up therapeutic relationships with service users and other agencies
Work well in a team environment and take direction from Care Coordinators in order to implement service user care plans
Ensure that service users engage effectively with the agreed care plan and participate in community support on a regular and consistent basis
Provide regular and practical support to service users and their carers/significant other in developing and managing dignity and independence
Provide support and assistance, as necessary, with daily living activities
Positively promote independent living skills of service users
Work flexibly with Care Co-ordinators, other relevant community support, service user and significant other to implement plan of care
Help service users gain access to resources, including benefits and welfare rights
Will be handling patients cash and valuables on a regular basis
Help identify early signs of relapse by monitoring the services user progress, level of functioning and mental state and alert the appropriate staff involved in the persons care
Assist the Care Co-ordinator and service user in developing crisis/contingency plans and advanced statements, as per local policy guidelines
To maintain adequate records, as required, by existing procedures, entering appropriate details on the service users electronic record and any paper held files
To be able to communicate routine information in an arena where there will be barriers to understanding, and to be able to use tact and persuasion in a non-aggressive manner
Attend and participate in agreed training, development and supervision sessions as an individual and as part of the team
To undertake such other duties as may be determined from time to time within the general scope of the post
Adhere to health and safety legislation
Requirements:
Current UK Driving Licence
Experience of working with complex mental health problems
Experience of working with substance use
A commitment to ongoing personal and professional development
Ability to respond to the individual rights/needs/opinions of service users
Ability to work flexibly according to demands
Ability to maintain a safe environment for residents/ carers/staff
Excellent written and verbal communication skills
Standard keyboard skill
Flexibility required to meet service needs
A commitment to providing a person-centred care approach