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An exciting opportunity has arisen for a Support Worker position within our Older People's acute services to support our service users with all aspects of their care including activities and personal care.
Job Responsibility:
Under supervision, assists in the assessment, planning and implementation of mental health care to meet the needs of the individual.
Participates in the development of high quality care, ensuring the needs of the older person are met. This includes ensuring that each patient exercises their rights of choice, dignity and privacy.
Participation in occupational and diversional activities.
Attend to the physical needs of clients helping with dressing, washing, toileting and other personal needs where necessary, to give helpful advice and encouragement to patients who wish to perform such tasks for themselves.
Undertake duties aimed at supporting the patient to return to live in the community (where appropriate) for example, listening to and conversing with clients, helping them to maintain contact with family, friends and community, assisting with recreation aimed at creating a supportive atmosphere where patients can achieve maximum independence.
To observe the patients general condition and report any changes to the appropriate health professional.
To be aware of their responsibilities under the Health & Safety at Work Act and to work in such a way as to encourage an atmosphere conducive to healthy working conditions.
To be aware of and comply with all relevant policies and procedures laid down by NAViGO.
To work flexibly participating in a 24 hour rota.
Attending and participating in ward/department meetings as required.
To be aware of the need for complete confidentiality.
Engage in supervision and PDR processes as per local policy.
Participate in mandatory and other training as required
Requirements:
Aware of Health & Safety principles of self and others. Work safely within Health and Safety policies
Demonstrates ability to listen and communicate effectively and to be empathic, compassionate and patient.
Demonstrates a good understanding of mental health.
Have the practical skills to assist with activities of daily living, and be prepared to assist with basic practical tasks.
Must demonstrate an understanding of confidentiality.
Has a basic understanding of the Mental Health Act 1983, Mental Capacity Act 2005 and DoLs. Is open to development of their knowledge in needs of mental health patients.
Basic written communication skills to enable completion of records, etc.
NVQ level II or a willingness to undertake this or a certificate in Mental Health.
Be accessible and flexible in availability.
Willing to travel within the geographic work area in an effective manner.
Nice to have:
Demonstrate ability to work as Team member and form positive, therapeutic relationships with service users, carers and the wider multi-disciplinary team.
Basic IT knowledge.
Ability to work flexibly, including weekends, evenings, nights, and bank holidays as required to meet service needs.