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As a Flexi bank/Support Worker, you will be part of a passionate and supportive team, providing consistent, nurturing care to young people with a range of emotional, social, and developmental needs. No two days are the same — from supporting daily routines and education, to outdoor activities and personal growth, your role will have a direct, positive impact on the lives of the young people in your care. You’ll help create a safe, warm, and stimulating environment, building trust and strong relationships while supporting young people to develop resilience, independence, and confidence.
Job Responsibility:
Deliver personalised, trauma-informed care that meets the individual needs of each young person
Support daily routines, education, activities, and family contact
Build meaningful relationships through empathy, consistency, and effective communication
Contribute to key working sessions, handovers, and accurate record-keeping
Work collaboratively with colleagues, families, social workers, and other professionals
Undertake sleep-in shifts and flexible working hours to meet the needs of the home
Identify and report risks, safeguarding concerns, and opportunities for improvement
Requirements:
Caring, empathetic, and emotionally resilient
A calm, thoughtful communicator who can build trust quickly
Organised, reliable, and flexible
Passionate about supporting young people to overcome challenges and achieve their potential
Committed to working towards (or already holding) Level 3 Diploma in Residential Childcare (England)
What we offer:
Comprehensive training and development opportunities
Flexible working through our bank system
24/7 emotional and wellbeing support
A warm, supportive culture where your ideas are welcomed
The chance to make a real difference every day, helping young people feel safe, supported, and empowered