Support Worker Job at Kanda (Wollongong)

Support Worker

Kanda

Location:
Australia , Wollongong

Category:
Customer Service

Contract Type:
Employment contract

Salary:

32.00 - 45.00 AUD / Hour

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Job Description:

As a Support Worker, the impact you make is in the everyday moments. Supporting people to feel safe, build independence, and stay connected to what matters most. We are seeking an experienced and confident Support Worker to provide 1:1 support to a participant with complex behaviours and mental health needs in Wollongong. This role is best suited to someone who is calm under pressure, understands behaviour support, and can provide consistent, structured support while maintaining clear professional boundaries. You will work across both in-home and community settings, playing a key role in creating stability, routine and safety.

Job Responsibility:

Providing 1:1 support in both home and community environments
Implementing behaviour support strategies in line with established plans
Supporting emotional regulation and responding to behaviours of concern
Assisting with daily routines, structure and meaningful engagement
Working independently while staying connected with the broader support team
Completing accurate documentation, including progress notes and incident reports

Requirements:

A valid P2 or Open driver’s licence and reliable vehicle
NDIS Worker Screening Check and Working with Children Check
Demonstrated experience supporting individuals with complex behaviours and mental health needs
Strong understanding of behaviour support strategies and de-escalation techniques
Confidence working independently in high-complexity environments
A calm, resilient and professional approach
Strong communication and documentation skills
Reliability and consistency to support an ongoing roster

What we offer:

Rates starting from $32 to $45 + Super and penalties
Ongoing, stable roster with longer 6-hour shifts
Paid induction training with supported shadow shifts
On-call team available for support outside business hours
Wellness initiatives, plus 24/7 access to the Sonder well-being app
Access to an employee rewards hub providing savings and cashback
Employee recognition initiatives, including gift vouchers for Employee of the Month and service anniversaries
Free Orbit World Travel Club membership, $100 travel voucher, exclusive offers
Genuine long-term career opportunities