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Support Worker - Complex Care

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360 Resourcing Solutions

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Location:
United Kingdom , Colchester

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

12.82 - 13.02 GBP / Hour
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Job Description:

CFT Care Ltd, part of the Optimo Care Group, is recruiting experienced Complex Care Support Workers to join our specialist team in Colchester. This is not a standard care role. We are looking for confident, resilient and experienced staff who are comfortable supporting individuals with complex behavioural needs, learning disabilities, autism, and mental health conditions. Many of the individuals we support may lack capacity to make safe decisions, may struggle with emotional regulation, and may display behaviours that challenge services. Your role will be to provide consistent, structured, person-centred support that promotes stability, safety, and independence.

Job Responsibility:

  • Supporting individuals with learning disabilities, autism, and mental health needs who require high levels of structured support
  • Supporting individuals who may display behaviours that challenge
  • Recognising behavioural triggers and using proactive de-escalation strategies
  • Implementing Positive Behaviour Support (PBS) plans
  • Maintaining a calm, structured and therapeutic environment
  • Providing high quality, person-centred support focusing on promoting independence, maintaining dignity and respect, supporting individuals who may lack capacity, encouraging positive routines and stability
  • Supporting individuals with personal care, medication administration, meal preparation, household tasks, budgeting and life skills
  • Supporting individuals to safely access the community including activities and hobbies, appointments, social engagement, health services when required

Requirements:

  • Experience supporting individuals with Learning Disabilities
  • Experience supporting individuals with Autism Spectrum Conditions
  • Experience supporting individuals with Mental Health Needs
  • Experience supporting individuals with Behaviours that Challenge
  • Experience supporting individuals who lack capacity
  • Confidence working in highly complex support environments
  • Ability to remain calm and professional during challenging situations
  • Strong understanding of person-centred care
  • Good communication and teamwork skills
  • Ability to follow care plans, risk assessments, and behaviour support plans
  • Experience with Positive Behaviour Support (PBS)

Nice to have:

  • Knowledge of trauma-informed care
  • NVQ Level 2 or 3 in Health & Social Care
  • Experience supporting individuals with complex behavioural needs
  • Full UK Driving Licence
What we offer:
  • Full specialist training including behaviour support
  • Ongoing professional development
  • Career progression opportunities
  • Supportive management and clinical oversight
  • Employee Assistance Programme
  • Reward Gateway benefits platform
  • £500 Refer-a-Friend Scheme
  • Flexible shift patterns

Additional Information:

Job Posted:
May 03, 2026

Work Type:
On-site work
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