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We are looking for a compassionate and resilient Support Worker to join our Accident & Emergency (A&E) team, providing 1:1 support to individuals presenting with mental health needs. You will play a key role in supporting patients during times of crisis while helping maintain a safe and supportive environment.
Job Responsibility:
Provide continuous 1:1 observation and support for patients with mental health needs
Offer reassurance and de-escalation during distress
Work closely with A&E staff and mental health teams to ensure patient safety and dignity
Monitor and report changes in behaviour
Support the management of challenging situations in a calm, professional manner while following safeguarding procedures
Requirements:
Experience in mental health, healthcare, or social care is desirable
Strong communication skills
Ability to stay calm under pressure
Caring, non-judgemental approach
Flexibility to work shifts, including nights and weekends