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Vodafone Logo Vodafone · IT - Software Development

Support Test Specialist

India, Pune · Job Posted June 28, 2026
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Job Description

We are seeking a skilled Support Test Specialist to join our Technology team in Pune. This role involves acting as an application subject matter expert, validating incidents, performing rapid regression testing, and collaborating with development and support teams. The individual will ensure operational excellence through proactive analysis, automation framework design, and documentation, while maintaining compliance with SLAs.

Job Responsibility

  • Act as the application SME to validate reported incidents and route them to appropriate support teams
  • Perform verification and validation activities for quick fixes, ensuring timely and accurate incident response
  • Conduct incident validation, rapid regression testing for hotfixes, and collaborate with support teams
  • Build strong application and business knowledge to support operational excellence
  • Work closely with development teams during refinement sessions and UAT
  • Design and implement automation frameworks aligned with project structures
  • Create, enhance, debug, and execute test cases
  • Organise and monitor defect management processes, handle changes, and conduct regression tests
  • Ensure version control and configuration management of all test objects and environments
  • Document, track, and escalate issues as appropriate

Requirements

  • Minimum 4 years experience as an automation tester
  • Hands-on experience with Rest Assured, Cucumber, API automation, Postman, Jenkins, Java, and API testing
  • Experience with BPMN projects (Camunda or similar)
  • Familiarity with cloud deployments and configuration (AWS)
  • Ability to validate fixes using OTEL/Grafana or ELK/Loki
  • Strong understanding of ITIL framework
  • Excellent analytical skills and ability to interpret complex software requirements
  • Willingness to work in shifts, including night shifts

Nice to have

  • Scripting skills (Bash, Python, Go)
  • Unix familiarity
  • Selenium
  • Camunda
  • Kafka

What we offer

  • Opportunity to work on cutting-edge automation and cloud technologies
  • Exposure to global projects and collaboration with cross-functional teams
  • A dynamic and inclusive work environment that values innovation and continuous learning
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