Support Technologist V

This position provides advanced technical support, with very little guidance. Offering top-notch technical expertise, ensuring technical excellence, and prioritizing customer satisfaction and timeliness. The Computer Technology Support Specialist V works in a team environment to provide Tier 2 direct hardware and software support for state-issued desktops, laptops, printers, VoIP-enabled devices, and wireless mobile devices. This position works closely with lower-level technicians as a team lead to complete projects both internally and for State agencies.