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We are seeking a skilled and motivated Support Technician to join the Kit Room and Studios team in a role that combines hands-on technical expertise with creative collaboration in a vibrant academic environment. Based in the Kit Room, our college-wide equipment loan service, you will become part of a dedicated technical team supporting students and staff working with both digital and analogue media equipment.
Job Responsibility:
Loan, maintenance and day-to-day administration of equipment and studio spaces
Offering practical advice and technical guidance that supports academic activity
Daily preparation of studios, facilities, and resources to ensure they are safe, well maintained and fully operational
Assisting with the preparation of learning materials, equipment, and consumables
Working closely with students, providing technical assistance and advice
Helping students build confidence with new tools and techniques, including the use of the ORB platform
Requirements:
Relevant undergraduate degree or equivalent practical experience working with analogue and digital media equipment and spaces
Experience delivering student-facing customer or technical support
Experience using online systems to manage resources
Strong communication and organisational skills
Ability to work collaboratively with colleagues across different professional groups
Initiative, creativity, and problem-solving skills to resolve technical issues