Support Technician II Job at Apex Systems (Austin)

Electronics Technician II (Radar Technician II)

The Electronics Maintenance Technician II (Tech II) supports maintenance, repair...

Location

United States , Fairbanks

Salary:

41.57 USD / Hour

Arcata Associates, Inc

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
technical training in electronics required
2-4 years of experience in electronics maintenance, repair, or operations
Familiarity with Radar and High-Power transmitters or similar systems preferred
Ability to interpret manufacturers' manuals, schematics, and technical documentation to solve routine problems
Proficiency with electronic test equipment, including spectrum analyzers, multi-meters, oscilloscopes, and signal generators
Strong understanding of AC/DC circuit interrelationships and judgment in planning work sequences
Ability to follow Air Force TOs and OEM standards
Strong communication and teamwork skills
Eligible for DoD security clearance. (Must be US Citizen)

Job Responsibility

Perform maintenance activities including periodic, scheduled, unscheduled, and preventative maintenance following TOs and OEM documentation
Troubleshoot and resolve routine electronic issues using manufacturers' manuals and advanced technical knowledge
Replace components, wire circuits, and repair more complex electronic systems with limited supervision
Operate and prepare threat systems, including radars and supporting equipment, for training events, ensuring threat-faithful operations during JPARC missions
Use testing instruments such as spectrum analyzers, digital multi-meters, oscilloscopes, and signal generators to diagnose and verify system functionality
Plan work sequences, select appropriate tools, and ensure maintenance tasks are compliant with accepted practices
Maintain job completion logs and system reports
Track, manage, and maintain sufficient spares inventory to ensure operational readiness
Interface with Air Force depot systems to report on supported threat systems and ensure accurate status updates
Submit reports including Proposed Spare Parts Lists and Inventory/Utilization Data

What we offer

$6000 Annual Cold Weather Bonus

Fulltime

Deskside Support Technician II

Location

United States , Washington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High School Diploma with 5+ years of relevant IT support experience
Active Public Trust clearance
Experience providing Tier II support in enterprise Windows environments
Experience using ITSM/ticketing systems
Strong troubleshooting skills across desktop, software, and peripheral technologies
Excellent written and verbal communication skills
Strong customer service and prioritization abilities

Job Responsibility

Provide onsite Tier II deskside support for end-user incidents and service requests
Troubleshoot and resolve issues involving Windows desktops and laptops, Microsoft Office applications, Outlook and Exchange, Printers and peripherals
Perform hardware break/fix activities including replacement of failed components such as hard drives and batteries
Install and support specialty applications not packaged within SCCM
Remove devices from the network in accordance with security directives
Support printer troubleshooting, toner replacement, and device maintenance
Maintain accurate updates within the ITSM ticketing system
Prioritize incidents based on SLA requirements and customer impact
Deliver high-touch 'white glove' support for senior leadership offices
Provide timely, professional communication throughout issue resolution

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

It Desktop Support Technician Ii

We are currently seeking a IT Desktop Support Technician II to join our team in ...

Location

United States , Arlington

Salary:

84216.00 - 126324.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 5 years of experience with roles/responsibilities related to customer service or processing/intake of persons
Bachelor's degree, One-and-one- half (1.5) years of additional experience can substitute for one (1) year of a typical degree program
Ability to obtain a Public Trust

Job Responsibility

Provide specialized support for Prisoner Enrollment and Verification Stations (PEVS) within Mission and Site Support Services under the Service Delivery Line of Business, focusing on maintaining PEVS systems including PCs, fingerprint scanners, flatbed scanners, digital cameras, signature pads, and printers to ensure they are operational and support the Prisoner Operations Division with minimal disruptions
Leveraging expertise in hardware maintenance and diagnostics for PEVS systems, along with proficiency in Tier 2 troubleshooting and repair excluding parts costs, this role conducts diagnostics, attempts repairs, and replaces faulty devices with government furnished equipment (GFE), configuring them to maintain service levels
Installs devices as part of managed services, while handling asset disposition per government requirements and exercising warranty activities for manufacturer-covered devices
Strong problem-solving skills, familiarity with warranty management and vendor coordination, ability to configure, install, and test new hardware and applications for PEVS, combined with experience in MACD processes and excellent customer service skills, enable proactive monitoring, timely on-site or remote assistance, and alignment with comprehensive IT support goals to maximize productivity across sites

What we offer

Medical, dental, and vision insurance with an employer contribution
Flexible spending or health savings account
Life and AD&D insurance
Short and long term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match
Additional voluntary or legally-required benefits

Fulltime

Desktop Support Technician II

this position is designed for individuals seeking a long-term home with an organ...

Location

United States , North Lake

Salary:

20.00 - 25.00 USD / Hour

Apex Systems

Expiration Date

Until further notice

Requirements

3-5+ years of experience supporting: Desktops, laptops, printers
3-5+ years of customer service or end‑user support experience
Personable and professional demeanor, with strong interpersonal skill
Proven customer service, communication, and time‑management skills
Ability to clearly explain technical concepts to non‑technical users
Strong troubleshooting skills across desktop hardware and software
Comfortable working independently under general supervision
Reliable, professional, and adaptable in dynamic environments
Must maintain excellent customer focus while meeting deadlines and SLA expectations
Ability to work onsite in a business‑professional environment

Job Responsibility

Provide onsite desktop and technical support to end users
Perform break/fix and IMAC (Install, Move, Add, Change) services
Support and troubleshoot: Multifunction and complex printers, Single‑processor servers, UPS systems
Deliver Smart Hands support for networking teams
Handle software support, including: System reimaging, Virus remediation, Data migration
Manage support tickets, document work completed, and follow escalation procedures
Collaborate with higher‑level support teams as needed
Maintain a professional, customer‑focused presence at all times

What we offer

Health
Dental
Vision
Life Insurance
Short Term Disability
Hospitalization Coverage
Direct Deposit
Weekly Pay Periods
Training and Development Programs
401k

Fulltime

Desktop Support Technician II

We are looking for a skilled Desktop Support Technician II to join our team in I...

Location

United States , Irving

Salary:

25.00 - 30.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated knowledge of standard end-user hardware and software, with the ability to address and resolve common issues
Proficiency in supporting A/V equipment, conference room technology, and MacBooks within enterprise environments
Basic understanding of network connectivity and infrastructure
Ability to learn and utilize company-specific applications and technologies effectively
General knowledge of business processes, allowing prioritization of critical user areas or applications
Strong communication skills to manage client interactions, especially during stressful or unclear situations
Familiarity with PC desktops, workstations, Active Directory, and Windows 10
Experience with desktop imaging and hardware troubleshooting

Job Responsibility

Evaluate hardware and software requests, offering solutions that align with business needs and corporate standards while maintaining proper documentation
Configure and maintain end-user environments, including setting up new hardware, addressing virus alerts, installing software updates, and conducting tests
Deliver direct technical support to users by restoring services, conducting training sessions, and coordinating warranty repairs with third-party vendors
Install, support, and retire hardware such as desktops, laptops, monitors, printers, and mobile devices, ensuring proper software installation and secure data wiping before reissue
Develop and update documentation for troubleshooting processes and incident resolution, while identifying opportunities for process improvements
Assist with facility moves and ensure all equipment is set up correctly under supervision
Ensure compliance with company policies and regulations, escalating concerns when necessary
Troubleshoot user issues by analyzing the end-user environment and related technologies, resolving most common problems efficiently
Maintain professionalism and composure in high-pressure situations, providing courteous and tactful assistance to clients and colleagues
Investigate client issues to identify root causes, ensuring a client-focused approach in all interactions

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Customer Support Technician II

We are seeking a Customer Support Technician II who will play a key role in ensu...

Location

United States , Atlanta

Salary:

24.00 - 29.00 USD / Hour

Planet DDS

Expiration Date

Until further notice

Requirements

2-4 years of relevant experience in technical product support with a focus on troubleshooting and problem-solving
Bachelor's degree in a relevant field or equivalent work experience
Proficient in using support tools and software
Solid problem-solving skills with a methodical and analytical mindset
Ability to work independently on moderate issues and contribute to team problem-solving
Excellent written and verbal communication skills
Ability to convey technical information to non-technical customers
Strong interpersonal skills and the ability to work collaboratively
Customer-focused with a strong sense of accountability and teamwork

Job Responsibility

Provide support to customers via various channels, including phone, email, and chat, resolving moderately complex product or service issues
Troubleshoot and resolve technical issues related to the company's products or services
Contribute to the creation and maintenance of a comprehensive knowledge base
Document common issues, resolutions, and best practices for internal and external use
Share insights and findings with the team to enhance overall technical support capabilities
Communicate technical information in a clear and understandable manner to non-technical customers
Ensure timely and accurate updates to customers regarding the status of their technical issues
Identify and address customer concerns, ensuring a positive customer experience
Proactively identify opportunities to improve processes and enhance the overall customer support experience
Collaborate with other departments, including product development and quality assurance, to provide feedback and contribute to product improvement

What we offer

Medical, dental and vision insurance
Health Savings Account
Flexible Spending Accounts
Telehealth
401(k) and 401(k) match
Life and AD&D insurance
Short-Term and Long-Term Disability
FTO or Vacation
Sick Time
Employee Well-Being program

Repair Technician Ii / Mce Technician

This is a remote, hourly position requiring 100% travel across the Midwest regio...

Location

United States , Topeka

Salary:

27.43 - 33.43 USD / Hour

vestas

Expiration Date

Until further notice

Requirements

Prioritize safety above all else
Preferred wind turbine experience with hands-on MCE work
Minimum one year of wind technician experience, or six months wind technician experience with a Wind Technician certificate/education, or 2 years of transferrable mechanical, electrical, and/or hydraulic experience
Proven expertise in troubleshooting and executing major repairs on various platforms
Comfortable with 100% travel and working in varied site conditions
A collaborative technician who thrives on solving complex challenges
Physically fit, comfortable working in various conditions, and at heights
Ability to speak, read and follow instructions in English
High school diploma (or equivalent), valid driver's license, legally authorized to work in the U.S. without need for current or future sponsorship

Job Responsibility

Ensure safety for everyone involved including Risk Assessment
Identify potential hazards before starting
Protective Measures: Use appropriate gear, follow protocols, and maintain a safe environment
Compliance
Adhere to safety regulations and standards to prevent accidents
Perform major component exchanges including gearboxes, generators, and other critical systems
Execute maintenance, minor to medium repairs, design modifications, retrofits, and special projects – all following established procedures
Travel extensively to support turbine operations across multiple platforms and site conditions
Collaborate with teams to ensure safe, efficient, and high-quality work
Conduct safety inspections and ensure a secure working environment

What we offer

Medical, dental, and vision coverage for you and your family
Paid time off, holidays, and parental leave
Opportunities for career progression and pay-for-certification growth
401(k) with company match, life insurance, and disability coverage
An established safety culture and inclusive, collaborative workplace
Performance bonuses
$2,500 USD Sign On Bonus

Fulltime

New

Development Services Technician II

The incumbent ensures the daily operational flow to standard related to the deve...

Location

United States , Goodyear

Salary:

24.75 - 36.75 USD / Hour

City of Goodyear, AZ

Expiration Date

July 13, 2026

Requirements

Formal Education/Knowledge: Work requires knowledge of a specific vocational, administrative, or technical nature that may be obtained with six-months/one year of advanced study or training past the high school equivalency. Community college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training
Experience: Minimum one year experience in a related field
Reading: Work requires the ability to read building code manuals, permit applications, inspection results, and office procedures, as well as construction plans & documents
Math: Work requires the ability to perform basic math calculations, building permit fees, and insure receipts balance for finance
Writing: Work requires the ability to write office procedures, addresses, receipts, and building permit fees

Job Responsibility

Performs a variety of technical, administrative, and clerical support tasks for the department including counter customer services, answering phones, and email
Accepts and reviews all building, fire, civil, and planning and zoning applications for completeness
collects fees, routes to appropriate staff, and performs related data entry. Evaluates plans, studies, designs, and reports for completion during the permitting process
Calculates and collects all applicable fees
reconciles daily financial batches and provides support to voids, refunds and reconciliation reports
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service
Provides guidance on the work of the Development Services Technician 1 with lean techniques by organizing, prioritizing, sorting out and assigning work. Assists with work status by reviewing the daily status report and daily audit report and utilizing both reports as a tool to ensure that there is flow and constant visibility of all projects
Assists in resolving permit and inspection problems and providing technical expertise
Conducts data analysis and prepares activity reports to support the timely delivery of all internal and external customer needs
Performs other duties as assigned in support of department operations and customer service

Fulltime

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Support Technician II

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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